The contribution of neutralization theory for gaining insight into the “attitude-behavior” gap regarding fair trade products
Type de matériel :
97
Increasing numbers of consumers are developing favorable attitudes toward Fairtrade products (FTPs). However, market shares of these products remain low. In this study, neutralization theory was applied to gain a better understanding of the gap between people’s attitudes and their behavior regarding these products. A qualitative methodology was used for the results of this study, which combined thirty-three semi-structured interviews and four group discussions. A typology of three categories of neutralization was put forward: disempowering neutralizations, relativizing neutralizations, and ideological neutralizations. We highlight individual differences in the use of these techniques and illustrate the sequential order of their intervention in the purchasing decision process.
Réseaux sociaux