Forms of well-being and consumer experiences: A case study in the tourism sector

Abbes, Intissar

Forms of well-being and consumer experiences: A case study in the tourism sector - 2017.


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This article aims to explore the concept of well-being by identifying types of tourism experiences and the associated forms of well-being. A qualitative study on twenty-eight francophone tourists reveals different types of tourist experiences (commercial/non-commercial) and types of interaction (interaction/active participation) and identifies several forms of well-being. Managerial recommendations follow on how to improve tourism experiences for the different forms of well-being.

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