The "Feeling" of the Welfare States' Agents

Valli, Marcelo

The "Feeling" of the Welfare States' Agents - 2002.


85

The article analyses the underlying logic of welfare state officials’ practices in matters of unemployment insurance. They have considerable room for manœuvre within the established legal framework and are guided by implicit principles when they decide to help, punish or abandon the unemployed. Their behaviour is determined by a logic of both socio-economic control and “emotional economy” in which feeling plays a central part.

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