Perception of the role of AI in the process of transforming working conditions: An investigation based on social dialogue in the metalworking sector

Gréselle-Zaïbet, Olfa

Perception of the role of AI in the process of transforming working conditions: An investigation based on social dialogue in the metalworking sector - 2023.


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Artificial intelligence (AI) is a strategic challenge for companies, enabling them to innovate and offer new uses and services to their customers. It redistributes tasks, transforms professions, and leads to a rethinking of employee learning. Given this dual strategic and human challenge, it is relevant to observe the position of managers and social partners in this new reality. This article focuses on their perception of the risks and opportunities linked to AI in the transformation of professions within the metalworking sector. Using a exploratory constructivist approach and adopting a methodological triangulation, its main results allow us to assess the perceptions of the actors and to propose managerial implications and avenues for future research.

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