Digital Services and Their Users: Three Contemporary Sociotechnical Perspectives

Jobin, Anna

Digital Services and Their Users: Three Contemporary Sociotechnical Perspectives - 2016.


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Digital services such as Google, Facebook, YouTube and Twitter are among the most popular websites in many parts of the world. Starting out from three quotes, this article highlights some important aspects of the relationship between these services and the individuals using them, with each quote pointing to a particular way of thinking about this relationship. The three perspectives are complementary without claiming to give a complete overview, and aim at shedding light on certain sociotechnical issues around usage of contemporary digital platforms.

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