The strategic use of management tools in the prevention of psychosocial risks. The case of evaluation questionnaires

Beau, Pauline

The strategic use of management tools in the prevention of psychosocial risks. The case of evaluation questionnaires - 2022.


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Organizations have a legal obligation to prevent psychosocial risks. As a result, they use management tools in a strategic way. This qualitative study conducted in a banking group shows that the use of an evaluation questionnaire contributes to an objectification of psychosocial risks, to a normalization of their existence, and to an individualization of their causes. Our results criticize the use of management tools in the representation, understanding, and prevention of psychosocial risks.

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