How procedural experiences shape citizens’ perceptions of and orientations toward legal institutions: Evidence from a household survey in Bangladesh
Young, Kim A.
How procedural experiences shape citizens’ perceptions of and orientations toward legal institutions: Evidence from a household survey in Bangladesh - 2020.
94
Integrating theories and research on procedural justice and policy design, this article provides insight about how institutional context and experiences shape citizens’ perceptions about procedural fairness and trust and confidence in legal institutions. We address this question with data collected through a household survey in Bangladesh. The analysis shows that citizens’ experiences with legal institutions vary across four separate justice venues. We find that openness of decision processes, perceived competency of the decision maker, and whether citizens needed to pay a bribe to obtain legal service affect procedural fairness perceptions. Moreover, the results show that perceptions of procedural fairness relate positively with citizens’ willingness to return to that justice institution but not with complying with authorities. Implications for research on effective governance are discussed.Points for practitionersWe examined how institutional characteristics shape citizens’ perceptions of legal institutions in Bangladesh. The results direct attention to the importance of the decision makers’ legal and social competence and clarification efforts. Most prior procedural justice research has focused on the influence of voice. When examined alongside other characteristics, we found that voice was least influential. Competence of decision makers was strongest, with legal proficiency valued most. Citizen perception of procedural fairness influenced trust in the institution but compliance with legal decisions was motivated by outcome fairness. Governance improvements may be achieved by strengthening the legal and cultural competence of decision makers.
How procedural experiences shape citizens’ perceptions of and orientations toward legal institutions: Evidence from a household survey in Bangladesh - 2020.
94
Integrating theories and research on procedural justice and policy design, this article provides insight about how institutional context and experiences shape citizens’ perceptions about procedural fairness and trust and confidence in legal institutions. We address this question with data collected through a household survey in Bangladesh. The analysis shows that citizens’ experiences with legal institutions vary across four separate justice venues. We find that openness of decision processes, perceived competency of the decision maker, and whether citizens needed to pay a bribe to obtain legal service affect procedural fairness perceptions. Moreover, the results show that perceptions of procedural fairness relate positively with citizens’ willingness to return to that justice institution but not with complying with authorities. Implications for research on effective governance are discussed.Points for practitionersWe examined how institutional characteristics shape citizens’ perceptions of legal institutions in Bangladesh. The results direct attention to the importance of the decision makers’ legal and social competence and clarification efforts. Most prior procedural justice research has focused on the influence of voice. When examined alongside other characteristics, we found that voice was least influential. Competence of decision makers was strongest, with legal proficiency valued most. Citizen perception of procedural fairness influenced trust in the institution but compliance with legal decisions was motivated by outcome fairness. Governance improvements may be achieved by strengthening the legal and cultural competence of decision makers.
Réseaux sociaux