Une expérience de BPR dans un hôpital tunisien (notice n° 1010025)
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| fixed length control field | 02549cam a2200325 4500500 |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20250125140433.0 |
| 041 ## - LANGUAGE CODE | |
| Language code of text/sound track or separate title | fre |
| 042 ## - AUTHENTICATION CODE | |
| Authentication code | dc |
| 100 10 - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Ayachi-Ghannouchi, Sonia |
| Relator term | author |
| 245 00 - TITLE STATEMENT | |
| Title | Une expérience de BPR dans un hôpital tunisien |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Date of publication, distribution, etc. | 2008.<br/> |
| 500 ## - GENERAL NOTE | |
| General note | 5 |
| 520 ## - SUMMARY, ETC. | |
| Summary, etc. | Si l’on cherche à mieux satisfaire les clients dans le domaine de la santé, par des services plus rapides et de meilleure qualité, il apparaît nécessaire d’introduire des changements dans le fonctionnement opérationnel des institutions hospitalières. Le BPR, comme démarche de reconfiguration des processus, se présente comme un outil susceptible d’être utilisé dans la conduite d’un tel changement : c’est ce que le travail présenté ici a cherché à vérifier. L’article décrit la mise en œuvre d’une approche BPR dans le service des urgences de l’Hôpital Farhat Hached de Sousse. L’analyse de ce cas permet de confirmer un apport positif de la reconfiguration des processus pour les différentes parties prenantes (patients, médecins et personnels paramédical). |
| 520 ## - SUMMARY, ETC. | |
| Summary, etc. | If we try to better satisfy customers in health field, with faster services and better quality, it appears necessary to introduce change in the operational functioning of hospitals. The BPR, as a way of reconfiguring processes, seems to be a tool that may be used in conducting such a change : That is what the work, presented in this paper, tries to verify. This paper describes a case study implementing a BPR approach in the emergency service of Farhat Hached Hospital in Sousse. The analysis of this case allows confirming a positive contribution of the reconfiguration of the processes for the different concerned actors (patients, doctors and paramedical personnel). |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
| Topical term or geographic name as entry element | business process reengineering |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
| Topical term or geographic name as entry element | processus de soins |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
| Topical term or geographic name as entry element | processus d'approvisionnement |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
| Topical term or geographic name as entry element | domaine de la santé |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
| Topical term or geographic name as entry element | technologies de l'information |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
| Topical term or geographic name as entry element | service des urgence |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
| Topical term or geographic name as entry element | health field |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
| Topical term or geographic name as entry element | business process reengineering |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
| Topical term or geographic name as entry element | supplying process |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
| Topical term or geographic name as entry element | information technologies |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
| Topical term or geographic name as entry element | health care process |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
| Topical term or geographic name as entry element | emergency department |
| 700 10 - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Ghannouchi, Slah-Eddine |
| Relator term | author |
| 786 0# - DATA SOURCE ENTRY | |
| Note | Systèmes d'information & management | Volume 13 | 1 | 2008-03-01 | p. 89-116 | 1260-4984 |
| 856 41 - ELECTRONIC LOCATION AND ACCESS | |
| Uniform Resource Identifier | <a href="https://shs.cairn.info/revue-systemes-d-information-et-management-2008-1-page-89?lang=fr&redirect-ssocas=7080">https://shs.cairn.info/revue-systemes-d-information-et-management-2008-1-page-89?lang=fr&redirect-ssocas=7080</a> |
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