L’accueil : l’hospitalité à l’hôpital - concept et évaluation (notice n° 1020615)

détails MARC
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fixed length control field 03683cam a2200397 4500500
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control field 20250125165200.0
041 ## - LANGUAGE CODE
Language code of text/sound track or separate title fre
042 ## - AUTHENTICATION CODE
Authentication code dc
100 10 - MAIN ENTRY--PERSONAL NAME
Personal name Vandenbulcke, Corinne
Relator term author
245 00 - TITLE STATEMENT
Title L’accueil : l’hospitalité à l’hôpital - concept et évaluation
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Date of publication, distribution, etc. 1999.<br/>
500 ## - GENERAL NOTE
General note 81
520 ## - SUMMARY, ETC.
Summary, etc. L’accueil est un acte que l’on réalise toute la journée à des endroits divers, mais lorsqu’il s’agit d’accueillir un patient, ce la relève du soin, dont nous sommes seuls responsables. Parce que cette personne arrive dans un lieu ou elle va devoir se faire agresser corporellement et psychiquement, elle est d’autant plus réceptive à son nouvel environnement. Face à des sentiments de peur, d’angoisse, de stress, le patient et nous-mêmes cherchont à établir confiance et sécurité nécessaires à son intégration. Celle-ci se fera par l’intermédiaire d’une communication verbale et non-verbale, par la réduction, l’annulation d’obstacles. C’est à travers l’étude de ce moment, de cette rencontre, par l’utilisation d’outils d’évaluation divers, que j’ai pu dégager les points forts et faibles dans notre Institution, afin de proposer des moyens d’amélioration adéquats (création d’une dynamique d’équipe sur ce sujet, élaboration d’une définition, de grilles d’évaluation et mise en pratique). Le personnel pourra ainsi au mieux réajuster son soin au niveau des informations à donner, et surtout l’attitude à adopter pour accueillir au mieux, puisqu’en définitif, c’est surtout cela que le patient gardera en mémoire.
520 ## - SUMMARY, ETC.
Summary, etc. Welcoming is an everyday act, performed all day long, in different places. But, when it comes to welcoming a patient, it is a matter of health care, for which we are the only responsible. Since this person arrives in a place where his (her) body and mind are going to be ill-treated (s)he will be all the more receptive to his (her) new environment. Faced with feelings of fear, anguish, stress, the patient and ourselves try to establish a relationship made of confidence and a feeling of safety, which are necessary to his (her) integration. This will be achieved by means of verbal and non-verbal communication, by reducing or even getting round the obstacles. By studying this moment, this meeting, with different evaluation tools, I have been able to sort out the strong and weak points of my Institution, in order to propose adequate means of improvements, (creation of a team dynamics on this subject, working out of a definition, evaluation grids and application). The staff will thus be able to readjust his care as well as possible, at the level of the information to be given, and above all the attitude to adopt, in order to improve the quality of welcoming, as, eventually, it is what the patient will keep in mind and what he will use for his evaluation.
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Topical term or geographic name as entry element attitude
690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN)
Topical term or geographic name as entry element accueil
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Topical term or geographic name as entry element enquête
690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN)
Topical term or geographic name as entry element observation
690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN)
Topical term or geographic name as entry element évaluation
690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN)
Topical term or geographic name as entry element Hildegarde Peplau
690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN)
Topical term or geographic name as entry element analyse
690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN)
Topical term or geographic name as entry element communication verbale et non verbale
690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN)
Topical term or geographic name as entry element sentiments
690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN)
Topical term or geographic name as entry element information
690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN)
Topical term or geographic name as entry element verbal and non-verbal communication
690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN)
Topical term or geographic name as entry element survey
690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN)
Topical term or geographic name as entry element attitude
690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN)
Topical term or geographic name as entry element observation
690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN)
Topical term or geographic name as entry element Hildegarde Peplau
690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN)
Topical term or geographic name as entry element feelings
690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN)
Topical term or geographic name as entry element evaluation
690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN)
Topical term or geographic name as entry element dysfunction
690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN)
Topical term or geographic name as entry element welcoming
786 0# - DATA SOURCE ENTRY
Note Recherche en soins infirmiers | 57 | 2 | 1999-06-01 | p. 4-37 | 0297-2964
856 41 - ELECTRONIC LOCATION AND ACCESS
Uniform Resource Identifier <a href="https://shs.cairn.info/revue-recherche-en-soins-infirmiers-1999-2-page-4?lang=fr&redirect-ssocas=7080">https://shs.cairn.info/revue-recherche-en-soins-infirmiers-1999-2-page-4?lang=fr&redirect-ssocas=7080</a>

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