L’accueil : l’hospitalité à l’hôpital - concept et évaluation (notice n° 1020615)
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fixed length control field | 03683cam a2200397 4500500 |
005 - DATE AND TIME OF LATEST TRANSACTION | |
control field | 20250125165200.0 |
041 ## - LANGUAGE CODE | |
Language code of text/sound track or separate title | fre |
042 ## - AUTHENTICATION CODE | |
Authentication code | dc |
100 10 - MAIN ENTRY--PERSONAL NAME | |
Personal name | Vandenbulcke, Corinne |
Relator term | author |
245 00 - TITLE STATEMENT | |
Title | L’accueil : l’hospitalité à l’hôpital - concept et évaluation |
260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
Date of publication, distribution, etc. | 1999.<br/> |
500 ## - GENERAL NOTE | |
General note | 81 |
520 ## - SUMMARY, ETC. | |
Summary, etc. | L’accueil est un acte que l’on réalise toute la journée à des endroits divers, mais lorsqu’il s’agit d’accueillir un patient, ce la relève du soin, dont nous sommes seuls responsables. Parce que cette personne arrive dans un lieu ou elle va devoir se faire agresser corporellement et psychiquement, elle est d’autant plus réceptive à son nouvel environnement. Face à des sentiments de peur, d’angoisse, de stress, le patient et nous-mêmes cherchont à établir confiance et sécurité nécessaires à son intégration. Celle-ci se fera par l’intermédiaire d’une communication verbale et non-verbale, par la réduction, l’annulation d’obstacles. C’est à travers l’étude de ce moment, de cette rencontre, par l’utilisation d’outils d’évaluation divers, que j’ai pu dégager les points forts et faibles dans notre Institution, afin de proposer des moyens d’amélioration adéquats (création d’une dynamique d’équipe sur ce sujet, élaboration d’une définition, de grilles d’évaluation et mise en pratique). Le personnel pourra ainsi au mieux réajuster son soin au niveau des informations à donner, et surtout l’attitude à adopter pour accueillir au mieux, puisqu’en définitif, c’est surtout cela que le patient gardera en mémoire. |
520 ## - SUMMARY, ETC. | |
Summary, etc. | Welcoming is an everyday act, performed all day long, in different places. But, when it comes to welcoming a patient, it is a matter of health care, for which we are the only responsible. Since this person arrives in a place where his (her) body and mind are going to be ill-treated (s)he will be all the more receptive to his (her) new environment. Faced with feelings of fear, anguish, stress, the patient and ourselves try to establish a relationship made of confidence and a feeling of safety, which are necessary to his (her) integration. This will be achieved by means of verbal and non-verbal communication, by reducing or even getting round the obstacles. By studying this moment, this meeting, with different evaluation tools, I have been able to sort out the strong and weak points of my Institution, in order to propose adequate means of improvements, (creation of a team dynamics on this subject, working out of a definition, evaluation grids and application). The staff will thus be able to readjust his care as well as possible, at the level of the information to be given, and above all the attitude to adopt, in order to improve the quality of welcoming, as, eventually, it is what the patient will keep in mind and what he will use for his evaluation. |
690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
Topical term or geographic name as entry element | attitude |
690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
Topical term or geographic name as entry element | accueil |
690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
Topical term or geographic name as entry element | enquête |
690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
Topical term or geographic name as entry element | observation |
690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
Topical term or geographic name as entry element | évaluation |
690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
Topical term or geographic name as entry element | Hildegarde Peplau |
690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
Topical term or geographic name as entry element | analyse |
690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
Topical term or geographic name as entry element | communication verbale et non verbale |
690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
Topical term or geographic name as entry element | sentiments |
690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
Topical term or geographic name as entry element | information |
690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
Topical term or geographic name as entry element | verbal and non-verbal communication |
690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
Topical term or geographic name as entry element | survey |
690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
Topical term or geographic name as entry element | attitude |
690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
Topical term or geographic name as entry element | observation |
690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
Topical term or geographic name as entry element | Hildegarde Peplau |
690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
Topical term or geographic name as entry element | feelings |
690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
Topical term or geographic name as entry element | evaluation |
690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
Topical term or geographic name as entry element | dysfunction |
690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
Topical term or geographic name as entry element | welcoming |
786 0# - DATA SOURCE ENTRY | |
Note | Recherche en soins infirmiers | 57 | 2 | 1999-06-01 | p. 4-37 | 0297-2964 |
856 41 - ELECTRONIC LOCATION AND ACCESS | |
Uniform Resource Identifier | <a href="https://shs.cairn.info/revue-recherche-en-soins-infirmiers-1999-2-page-4?lang=fr&redirect-ssocas=7080">https://shs.cairn.info/revue-recherche-en-soins-infirmiers-1999-2-page-4?lang=fr&redirect-ssocas=7080</a> |
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