Satisfaction des patients hospitalisés lors du premier confinement : (notice n° 1023518)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 03698cam a2200325 4500500 |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20250125170152.0 |
| 041 ## - LANGUAGE CODE | |
| Language code of text/sound track or separate title | fre |
| 042 ## - AUTHENTICATION CODE | |
| Authentication code | dc |
| 100 10 - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Cazeneuve, Hervé |
| Relator term | author |
| 245 00 - TITLE STATEMENT | |
| Title | Satisfaction des patients hospitalisés lors du premier confinement : |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Date of publication, distribution, etc. | 2023.<br/> |
| 500 ## - GENERAL NOTE | |
| General note | 18 |
| 520 ## - SUMMARY, ETC. | |
| Summary, etc. | Dans le cadre du projet COPING (Covid pandemic institutional management), cet article se propose d’étudier les éventuelles variations des perceptions des patients hospitalisés pendant l’épidémie de Covid-19. Pour ce faire, une comparaison entre les périodes confinées et non confinées a été menée à partir des résultats de l’enquête e-Satis disponibles dans les quatre centres hospitaliers universitaires (CHU) de la région Auvergne-Rhône-Alpes (Hospices civils de Lyon, CHU Grenoble-Alpes, CHU de Saint-Étienne, CHU de Clermont-Ferrand). Ce travail permet de constater qu’il existe peu de différences importantes entre les périodes, certaines statistiquement significatives en raison de la puissance de l’étude. Les patients de ces CHU ont vécu pendant l’ensemble de la période une expérience assez similaire à celle des années « non-Covid-19 ». Néanmoins, la période « Covid-19 » est marquée par une contradiction. D’un côté, on observe un renforcement global de la vision positive de l’hôpital et des soignants, ce qui se reflète dans les appréciations portées sur les éléments matériels (des repas et des chambres plus confortables) et immatériels (soins, accueil). De l’autre côté, la baisse de satisfaction concernant les visites et les variations observées tout au long de la période interrogent sur la manière dont des catégories de patients ont appréhendé ces transformations. |
| 520 ## - SUMMARY, ETC. | |
| Summary, etc. | This article studied possible variations in the feelings of hospital inpatients within the frame of the COPING project (Covid pandemic institutional management). For this, a comparison between lockdown and non-lockdown periods was conducted, based on e-Satis survey results from four teaching hospitals located in the Auvergne-Rhône-Alpes region of France (Hospices Civils de Lyon, CHU Grenoble-Alpes, CHU Saint-Etienne, CHU Clermont-Ferrand). This survey showed that there were few truly significant differences between both periods. In these teaching hospitals, inpatient experiences during Covid-19 were rather similar to that of the non-Covid-19 years. However, one contradiction was highlighted in the Covid-19 period. If the positive perception of hospitals and carers was globally reinforced - as reflected by the various answers concerning both materialistic elements (better meals and rooms) and immaterial elements (care, welcome) - the perception of items concerning visiting time remained rather negative until the end of the second lockdown. However, this was particularly correlated to the 10-30-year-old female population, which led the authors to hypothesise that this increased dissatisfaction mainly concerned maternity wards. |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
| Topical term or geographic name as entry element | Pandémie |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
| Topical term or geographic name as entry element | Analyse de données |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
| Topical term or geographic name as entry element | Confinement |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
| Topical term or geographic name as entry element | e-Satis |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
| Topical term or geographic name as entry element | Satisfaction du patient |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
| Topical term or geographic name as entry element | Lockdown |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
| Topical term or geographic name as entry element | Data analysis |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
| Topical term or geographic name as entry element | e-Satis |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
| Topical term or geographic name as entry element | Pandemics |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
| Topical term or geographic name as entry element | Patient satisfaction |
| 700 10 - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Capgras, Jean-Baptiste |
| Relator term | author |
| 700 10 - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Pascal, Christophe |
| Relator term | author |
| 700 10 - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Michel, Philippe |
| Relator term | author |
| 786 0# - DATA SOURCE ENTRY | |
| Note | Risques & qualité en milieu de soins | XIX | 2 | 2023-10-13 | p. 77-84 | 1767-3445 |
| 856 41 - ELECTRONIC LOCATION AND ACCESS | |
| Uniform Resource Identifier | <a href="https://shs.cairn.info/revue-risques-et-qualite-en-milieu-de-soins-2022-2-page-77?lang=fr&redirect-ssocas=7080">https://shs.cairn.info/revue-risques-et-qualite-en-milieu-de-soins-2022-2-page-77?lang=fr&redirect-ssocas=7080</a> |
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