Démarche qualité, sensemaking et émergence dans des structures de communication (notice n° 1040469)

détails MARC
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100 10 - MAIN ENTRY--PERSONAL NAME
Personal name Aïssani, Youcef
Relator term author
245 00 - TITLE STATEMENT
Title Démarche qualité, sensemaking et émergence dans des structures de communication
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Date of publication, distribution, etc. 2007.<br/>
500 ## - GENERAL NOTE
General note 78
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Summary, etc. RésuméDans le cadre de la théorie de Weick, nous étudions comment les acteurs d’une organisation, insérés dans des systèmes d’interaction, produisent de façon collective des significations partagées de la mise en œuvre de la démarche qualité. Notre étude de cas consiste en deux enquêtes menées dans une structure médico-sociale accueillant des personnes dépendantes. La première, basée sur un « générateur de nom » a été conduite en vue de renseigner sur la structure des communications relatives à la qualité. Deux semaines plus tard, des entretiens approfondis et non directifs ont été menés pour mettre au jour les significations de la qualité. L’étude montre que le processus d’intersubjectivité a suscité des perceptions plus complexes et plus diversifiées que celles résultant du mécanisme de subjectivité générique.
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Summary, etc. Within the framework of Weick’s theory, we study how the organizational actors, involved in interaction systems, produce in a collective way shared meanings of the implementation of the quality management. Our case study consists in two surveys conducted in a special school for handicaped people. The first one, which was based on a “name generator”, was administred in order to provide informations about how the communications among the actors relative to quality management are structured. Two weeks later, unstructured and depth interviews were carried out to uncover the meanings of the quality management. This research showed that the process of intersubjectivity resulted in more complexe and more diversified perceptions of the quality management than the perceptions produced by the generic subjectivity.
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Topical term or geographic name as entry element sensemaking
690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN)
Topical term or geographic name as entry element démarche qualité
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Topical term or geographic name as entry element organisation
690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN)
Topical term or geographic name as entry element intersubjectivité
690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN)
Topical term or geographic name as entry element système d'interactions
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Topical term or geographic name as entry element analyse factorielle
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Topical term or geographic name as entry element subjectivité générique
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Topical term or geographic name as entry element analyse du discours
690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN)
Topical term or geographic name as entry element quality management
690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN)
Topical term or geographic name as entry element intersubjectivité
690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN)
Topical term or geographic name as entry element generic subjectivity
690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN)
Topical term or geographic name as entry element discours analysis
690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN)
Topical term or geographic name as entry element interactions system
690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN)
Topical term or geographic name as entry element organization
690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN)
Topical term or geographic name as entry element factor analysis
690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN)
Topical term or geographic name as entry element sensemaking
700 10 - ADDED ENTRY--PERSONAL NAME
Personal name Bordes, Odile
Relator term author
786 0# - DATA SOURCE ENTRY
Note Revue internationale de psychosociologie | XIII | 29 | 2007-03-01 | p. 59-90 | 1260-1705
856 41 - ELECTRONIC LOCATION AND ACCESS
Uniform Resource Identifier <a href="https://shs.cairn.info/revue-internationale-de-psychosociologie-2007-29-page-59?lang=fr&redirect-ssocas=7080">https://shs.cairn.info/revue-internationale-de-psychosociologie-2007-29-page-59?lang=fr&redirect-ssocas=7080</a>

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