La communication des organisations à l’heure de la complexité. Les enseignements du « management compréhensif » au sein d’une entreprise suédoise de transport public (notice n° 120418)
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| control field | 20250112013539.0 |
| 041 ## - LANGUAGE CODE | |
| Language code of text/sound track or separate title | fre |
| 042 ## - AUTHENTICATION CODE | |
| Authentication code | dc |
| 100 10 - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Burlat, Claire |
| Relator term | author |
| 245 00 - TITLE STATEMENT | |
| Title | La communication des organisations à l’heure de la complexité. Les enseignements du « management compréhensif » au sein d’une entreprise suédoise de transport public |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Date of publication, distribution, etc. | 2016.<br/> |
| 500 ## - GENERAL NOTE | |
| General note | 43 |
| 520 ## - SUMMARY, ETC. | |
| Summary, etc. | Notre article interroge le rôle de la communication au travail dans un contexte où ses normes se transforment sous l’effet de la complexité croissante des organisations. Notre propos se fonde sur l’étude du cas de la privatisation du plus grand site d’exploitation de réseaux de bus suédois. Un management dit « compréhensif » y a été déployé en réponse à une crise managériale. Il se caractérise par une communication permanente et individualisée entre le manager de proximité et les conducteurs, favorisant l’expression des affects. |
| 520 ## - SUMMARY, ETC. | |
| Summary, etc. | Communication within complex organizations. Lessons learned from the implementation of comprehensive management practices by a Swedish public transport companyThis paper examines the role of communication in a complex organization in order to evaluate how communication norms develop. Our conclusion is based on a case study about the privatization of the largest bus operation in Sweden. During privitization and in response to a management crisis, a « comprehensive » management structure was implemented. This « comprehesive » management structure was characterized by continuous and individualized communication between middle managers and the drivers they supervised, who were encouraged to express their feelings without reserve. |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
| Topical term or geographic name as entry element | rationalité |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
| Topical term or geographic name as entry element | management compréhensif |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
| Topical term or geographic name as entry element | transport public |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
| Topical term or geographic name as entry element | affects |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
| Topical term or geographic name as entry element | Suède |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
| Topical term or geographic name as entry element | complexité |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
| Topical term or geographic name as entry element | management de proximité |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
| Topical term or geographic name as entry element | Sweden |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
| Topical term or geographic name as entry element | comprehensive management |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
| Topical term or geographic name as entry element | public transport |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
| Topical term or geographic name as entry element | middle management |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
| Topical term or geographic name as entry element | rationality |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
| Topical term or geographic name as entry element | complexity |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
| Topical term or geographic name as entry element | feelings |
| 786 0# - DATA SOURCE ENTRY | |
| Note | Communication & management | 12 | 2 | 2016-10-11 | p. 27-40 | 2269-7195 |
| 856 41 - ELECTRONIC LOCATION AND ACCESS | |
| Uniform Resource Identifier | <a href="https://shs.cairn.info/revue-communication-et-management-2015-2-page-27?lang=fr">https://shs.cairn.info/revue-communication-et-management-2015-2-page-27?lang=fr</a> |
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