Inequalities and the figure of the digital user by default (notice n° 1530977)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 01675cam a2200229 4500500 |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20251012014405.0 |
| 041 ## - LANGUAGE CODE | |
| Language code of text/sound track or separate title | fre |
| 042 ## - AUTHENTICATION CODE | |
| Authentication code | dc |
| 100 10 - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Brotcorne, Périne |
| Relator term | author |
| 245 00 - TITLE STATEMENT | |
| Title | Inequalities and the figure of the digital user by default |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Date of publication, distribution, etc. | 2025.<br/> |
| 500 ## - GENERAL NOTE | |
| General note | 28 |
| 520 ## - SUMMARY, ETC. | |
| Summary, etc. | This article examines the socio-technical mechanisms underpinning the gradual standardization of the figure of the digital user during the digitisation of public services, and its impact on the production of inequalities in their use. It draws on an in-depth case study conducted within a public interest organisation in Belgium and is based on a theoretical approach at the crossroads of the sociology of digital social inequalities and an approach to public action through the prism of its instruments. By analysing the dynamics at work in the design of an online administrative counter and its actual use by people who are remote from digital technology, we will be able to see how institutional, organisational and technical constraints, coupled with a logic of prioritising the users for whom the service is intended, lead to the disqualification of categories of users whose characteristics are remote from the behaviour expected of an “ordinary” user-citizen. |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
| Topical term or geographic name as entry element | case study |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
| Topical term or geographic name as entry element | digital instrumentation |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
| Topical term or geographic name as entry element | digital social inequalities |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
| Topical term or geographic name as entry element | public services |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
| Topical term or geographic name as entry element | user figures |
| 700 10 - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Nice, Richard |
| Relator term | author |
| 786 0# - DATA SOURCE ENTRY | |
| Note | Réseaux | o 249-250 | 1-2 | 2025-03-31 | p. 219-246 | 0751-7971 |
| 856 41 - ELECTRONIC LOCATION AND ACCESS | |
| Uniform Resource Identifier | <a href="https://shs.cairn.info/journal-reseaux-2025-1-2-page-219?lang=en&redirect-ssocas=7080">https://shs.cairn.info/journal-reseaux-2025-1-2-page-219?lang=en&redirect-ssocas=7080</a> |
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