Customer participation in commercial outlets: An exploration of devices and customer initiatives in an emotionally laden site (notice n° 154350)
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| fixed length control field | 01602cam a2200229 4500500 |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20250112031126.0 |
| 041 ## - LANGUAGE CODE | |
| Language code of text/sound track or separate title | fre |
| 042 ## - AUTHENTICATION CODE | |
| Authentication code | dc |
| 100 10 - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Bonnemaizon, Audrey |
| Relator term | author |
| 245 00 - TITLE STATEMENT | |
| Title | Customer participation in commercial outlets: An exploration of devices and customer initiatives in an emotionally laden site |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Date of publication, distribution, etc. | 2016.<br/> |
| 500 ## - GENERAL NOTE | |
| General note | 15 |
| 520 ## - SUMMARY, ETC. | |
| Summary, etc. | Literature in the field generally only considers consumer participation in commercial outlets in terms of their use of technologies provided by retailers. This is problematic because it does not take into account other dimensions of the outlet (e.g., spatial, symbolic, or social elements) or participation initiated by the customer. Based on an ethnographic study in a Parisian restaurant, this article identifies three types of participation that influence the positioning of the commercial outlet and that vary in terms of materiality and customer initiative: “participation-appropriation,” “participation-contribution,” and “participation-transmission”. The study contributes to our understanding of customer participation, and specifically in the case of emotionally laden commercial sites. |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
| Topical term or geographic name as entry element | authenticity |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
| Topical term or geographic name as entry element | commodification process |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
| Topical term or geographic name as entry element | connoisseurship |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
| Topical term or geographic name as entry element | gastronomic and Bacchic brotherhoods |
| 700 10 - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Debenedetti, Alain |
| Relator term | author |
| 700 10 - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Mérigot, Philippe |
| Relator term | author |
| 786 0# - DATA SOURCE ENTRY | |
| Note | Décisions Marketing | o 82 | 2 | 2016-04-25 | p. 91-107 | 0779-7389 |
| 856 41 - ELECTRONIC LOCATION AND ACCESS | |
| Uniform Resource Identifier | <a href="https://shs.cairn.info/journal-decisions-marketing-2016-2-page-91?lang=en">https://shs.cairn.info/journal-decisions-marketing-2016-2-page-91?lang=en</a> |
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