Tipping: What those giving or receiving a tip really think (notice n° 154387)
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fixed length control field | 01252cam a2200217 4500500 |
005 - DATE AND TIME OF LATEST TRANSACTION | |
control field | 20250112031133.0 |
041 ## - LANGUAGE CODE | |
Language code of text/sound track or separate title | fre |
042 ## - AUTHENTICATION CODE | |
Authentication code | dc |
100 10 - MAIN ENTRY--PERSONAL NAME | |
Personal name | Auriacombe, Brigitte |
Relator term | author |
245 00 - TITLE STATEMENT | |
Title | Tipping: What those giving or receiving a tip really think |
260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
Date of publication, distribution, etc. | 2017.<br/> |
500 ## - GENERAL NOTE | |
General note | 44 |
520 ## - SUMMARY, ETC. | |
Summary, etc. | This article explores the meaning of tipping, both for those who give and those who receive tips. A qualitative study of customers and staff in different service sectors revealed four quite different interpretations of tipping. Each interpretation places tipping within a different dimension of the service relationship—the production of service, the contract, the social relationship, and the personal relationship—and constructs the tip either as compensation or as a gift. This in-depth study of tipping ends with managerial recommendations concerning tipping. |
690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
Topical term or geographic name as entry element | authenticity |
690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
Topical term or geographic name as entry element | commodification process |
690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
Topical term or geographic name as entry element | connoisseurship |
690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
Topical term or geographic name as entry element | gastronomic and Bacchic brotherhoods |
700 10 - ADDED ENTRY--PERSONAL NAME | |
Personal name | Cova, Véronique |
Relator term | author |
786 0# - DATA SOURCE ENTRY | |
Note | Décisions Marketing | o 86 | 2 | 2017-06-25 | p. 107-121 | 0779-7389 |
856 41 - ELECTRONIC LOCATION AND ACCESS | |
Uniform Resource Identifier | <a href="https://shs.cairn.info/journal-decisions-marketing-2017-2-page-107?lang=en">https://shs.cairn.info/journal-decisions-marketing-2017-2-page-107?lang=en</a> |
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