Advancing Service Innovation and Quality: The Role of Service Development, Feedback Integration, and Modularization (notice n° 1543891)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 01589cam a2200217 4500500 |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20251012024423.0 |
| 041 ## - LANGUAGE CODE | |
| Language code of text/sound track or separate title | fre |
| 042 ## - AUTHENTICATION CODE | |
| Authentication code | dc |
| 100 10 - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Gremyr, Ida |
| Relator term | author |
| 245 00 - TITLE STATEMENT | |
| Title | Advancing Service Innovation and Quality: The Role of Service Development, Feedback Integration, and Modularization |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Date of publication, distribution, etc. | 2025.<br/> |
| 500 ## - GENERAL NOTE | |
| General note | 99 |
| 520 ## - SUMMARY, ETC. | |
| Summary, etc. | This talk explores how service innovations emerge and develop across diverse organizations and sectors. A significant challenge for service innovations is that they often follow a distinct trajectory of innovation modes – unlike product innovations – before achieving market success. While some innovation modes occur within service development processes, others take place externally. Centred on the ongoing evolution and development of innovations, this talk addresses two key areas. First, it examines how customer feedback can act as activation triggers for developing absorptive capacity and thereby contributing to continued value creation and service development. Second, it delves into service modularization within a manufacturing context, identifying specific modularization processes and their impact on the characteristics of service modules. |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
| Topical term or geographic name as entry element | Absorptive Capacity |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
| Topical term or geographic name as entry element | Customer Feedback |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
| Topical term or geographic name as entry element | Innovation Trajectories |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
| Topical term or geographic name as entry element | Service Innovation |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
| Topical term or geographic name as entry element | Service Modularization |
| 786 0# - DATA SOURCE ENTRY | |
| Note | Innovations | hors-série | HS1 | 2025-10-10 | p. 7-7 | 1267-4982 |
| 856 41 - ELECTRONIC LOCATION AND ACCESS | |
| Uniform Resource Identifier | <a href="https://shs.cairn.info/journal-innovations-2025-HS1-page-7?lang=en&redirect-ssocas=7080">https://shs.cairn.info/journal-innovations-2025-HS1-page-7?lang=en&redirect-ssocas=7080</a> |
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