Tipping: What those giving or receiving a tip really think (notice n° 155263)

détails MARC
000 -LEADER
fixed length control field 01252cam a2200217 4500500
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20250112031349.0
041 ## - LANGUAGE CODE
Language code of text/sound track or separate title fre
042 ## - AUTHENTICATION CODE
Authentication code dc
100 10 - MAIN ENTRY--PERSONAL NAME
Personal name Auriacombe, Brigitte
Relator term author
245 00 - TITLE STATEMENT
Title Tipping: What those giving or receiving a tip really think
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Date of publication, distribution, etc. 2017.<br/>
500 ## - GENERAL NOTE
General note 44
520 ## - SUMMARY, ETC.
Summary, etc. This article explores the meaning of tipping, both for those who give and those who receive tips. A qualitative study of customers and staff in different service sectors revealed four quite different interpretations of tipping. Each interpretation places tipping within a different dimension of the service relationship—the production of service, the contract, the social relationship, and the personal relationship—and constructs the tip either as compensation or as a gift. This in-depth study of tipping ends with managerial recommendations concerning tipping.
690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN)
Topical term or geographic name as entry element authenticity
690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN)
Topical term or geographic name as entry element commodification process
690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN)
Topical term or geographic name as entry element connoisseurship
690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN)
Topical term or geographic name as entry element gastronomic and Bacchic brotherhoods
700 10 - ADDED ENTRY--PERSONAL NAME
Personal name Cova, Véronique
Relator term author
786 0# - DATA SOURCE ENTRY
Note Décisions Marketing | o 86 | 2 | 2017-06-25 | p. 107-121 | 0779-7389
856 41 - ELECTRONIC LOCATION AND ACCESS
Uniform Resource Identifier <a href="https://shs.cairn.info/journal-decisions-marketing-2017-2-page-107?lang=en">https://shs.cairn.info/journal-decisions-marketing-2017-2-page-107?lang=en</a>

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