Introducing management software in social services (notice n° 1575472)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 02321cam a2200289 4500500 |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20251214032859.0 |
| 041 ## - LANGUAGE CODE | |
| Language code of text/sound track or separate title | fre |
| 042 ## - AUTHENTICATION CODE | |
| Authentication code | dc |
| 100 10 - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Tiberghien, Julie |
| Relator term | author |
| 245 00 - TITLE STATEMENT | |
| Title | Introducing management software in social services |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Date of publication, distribution, etc. | 2025.<br/> |
| 500 ## - GENERAL NOTE | |
| General note | 36 |
| 520 ## - SUMMARY, ETC. | |
| Summary, etc. | This article is based on a ten-month ethnographic study conducted in five social services in French-speaking Switzerland, exploring the reconfigurations of social workers’ work through the introduction of management software in 2021. It analyses the consequences of digitization of work on day-to-day professional practices, including the constraints that the software imposes on social workers and the effects it produces, particularly feelings of being subjected to surveillance and control. The article essentially reveals the arrangements developed by the social workers, which translate into practices to protect both themselves and their profession. |
| 520 ## - SUMMARY, ETC. | |
| Summary, etc. | Cet article s’appuie sur une étude ethnographique de dix mois, menée au sein de cinq services sociaux en Suisse romande. Il vise à explorer les reconfigurations du travail des assistantes sociales et assistants sociaux par le biais de l’introduction d’un logiciel de gestion en 2021. Il analyse les conséquences de la numérisation du travail sur les pratiques professionnelles quotidiennes, explorant les contraintes que le dispositif numérique impose et les effets qu’il suscite, notamment les sentiments de surveillance et de contrôle chez les professionnels. En son coeur, l’article révèle les arrangements développés par les assistantes sociales et assistants sociaux, qui se traduisent par des pratiques de protection tant de leur personne, que de leur métier. |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
| Topical term or geographic name as entry element | étude ethnographique |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
| Topical term or geographic name as entry element | numérisation du travail |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
| Topical term or geographic name as entry element | pratiques professionnelles |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
| Topical term or geographic name as entry element | travail social |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
| Topical term or geographic name as entry element | digitization of work |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
| Topical term or geographic name as entry element | ethnographic study |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
| Topical term or geographic name as entry element | professional practices |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
| Topical term or geographic name as entry element | social work |
| 700 10 - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Kuehni, Morgane |
| Relator term | author |
| 700 10 - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Lamothe, Elisabeth |
| Relator term | author |
| 786 0# - DATA SOURCE ENTRY | |
| Note | Réseaux | o 249-250 | 1-2 | 2025-03-31 | p. 247-275 | 0751-7971 |
| 856 41 - ELECTRONIC LOCATION AND ACCESS | |
| Uniform Resource Identifier | <a href="https://shs.cairn.info/journal-reseaux-2025-1-2-page-247?lang=en&redirect-ssocas=7080">https://shs.cairn.info/journal-reseaux-2025-1-2-page-247?lang=en&redirect-ssocas=7080</a> |
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