Culture sécurité des patients par la réponse non-punitive à l’erreur et la liberté d’expression des soignants (notice n° 1578781)
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| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20251228045522.0 |
| 041 ## - LANGUAGE CODE | |
| Language code of text/sound track or separate title | fre |
| 042 ## - AUTHENTICATION CODE | |
| Authentication code | dc |
| 100 10 - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Mahjoub, Mohamed |
| Relator term | author |
| 245 00 - TITLE STATEMENT | |
| Title | Culture sécurité des patients par la réponse non-punitive à l’erreur et la liberté d’expression des soignants |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Date of publication, distribution, etc. | 2016.<br/> |
| 500 ## - GENERAL NOTE | |
| General note | 86 |
| 520 ## - SUMMARY, ETC. | |
| Summary, etc. | Objectif : Mesurer puis analyser le degré de développement du concept « liberté d’expression et réponse non punitive à l’erreur » relevant de la culture de sécurité des patients auprès des soignants. Méthodes : Étude descriptive transversale avec un questionnaire validé, auto administré aux professionnels soignants exerçant dans 16 services d’hospitalisation du Centre hospitalo-universitaire Farhat Hached de Sousse (Tunisie). Un effectif de 289 répondants ont participé à ce travail dont 86 médecins et 203 personnels paramédicaux. Résultats : Le score global de la liberté d’expression et réponse non punitive à l’erreur est de 60,5 %. La répartition des réponses pour les différents items a montré que la majorité des enquêtés (soit 71,2 %) affirme qu’ils discutent des moyens à mettre en place afin que les erreurs ne se reproduisent plus. Néanmoins, seulement près de la moitié des répondants (49,10 %) se sentent libres de remettre en question les décisions ou les actions de leurs supérieurs. Conclusion : Notre étude nous a permis d’obtenir un état des lieux et une vision globale sur la perception des soignants relative à la sécurité des patients auprès des professionnels soignants. Nous avons analysé et exploré le concept de liberté d’expression et de réponse non punitive à l’erreur, afin de dégager des défaillances à combler dans notre système de santé. Ce concept est un maillon central de la culture sécurité des patients auprès des soignants et un pilier indissociable de la stratégie d’amélioration de la qualité et la sécurité des soins au sein d’un établissement de santé. |
| 520 ## - SUMMARY, ETC. | |
| Summary, etc. | Patient safety culture based on a non-punitive response to error and freedom of expression of healthcare professionals Objective : To assess the level of development of the “freedom of expression and non-punitive response to error” concept of patient safety culture among healthcare professionals at Farhat Hached University Hospital (Sousse – Tunisia). Materials and methods : A Cross-sectional study was conducted among 289 healthcare professionals working in 16 units of Farhat Hached University Hospital in Sousse (Tunisia), including 86 physicians and 203 paramedical staff using a valid questionnaire. Results : The global freedom of expression and non-punitive response to error score was 60.5%. The majority of respondents (71.2%) discussed the methods that can be used to limit errors. However, only about one-half of respondents (49.10%) felt free to question the decisions or actions of their superiors. Conclusions : This study provided an overview of healthcare professionals’ perception of patient safety based on analysis of the concept of freedom of expression and non-punitive response in order to identify and correct errors in our health system. This concept is a cornerstone of the patient safety culture among healthcare professionals and plays a central role in the quality improvement strategy. |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
| Topical term or geographic name as entry element | culture organisationnelle |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
| Topical term or geographic name as entry element | culture sécurité des patients |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
| Topical term or geographic name as entry element | erreurs médicales |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
| Topical term or geographic name as entry element | gestion de la sécurité |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
| Topical term or geographic name as entry element | gestion du risque |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
| Topical term or geographic name as entry element | liberté d’expression des soignants |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
| Topical term or geographic name as entry element | punition |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
| Topical term or geographic name as entry element | qualité des soins de santé |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
| Topical term or geographic name as entry element | relations interprofessionnelles |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
| Topical term or geographic name as entry element | sécurité des patients |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
| Topical term or geographic name as entry element | freedom of expression of healthcare professionals |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
| Topical term or geographic name as entry element | interprofessional relations |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
| Topical term or geographic name as entry element | medical errors |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
| Topical term or geographic name as entry element | organizational culture |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
| Topical term or geographic name as entry element | patient safety |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
| Topical term or geographic name as entry element | punishment |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
| Topical term or geographic name as entry element | quality of health care |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
| Topical term or geographic name as entry element | risk management |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
| Topical term or geographic name as entry element | safety management |
| 700 10 - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Bouafia, Nabiha |
| Relator term | author |
| 700 10 - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Ben Cheikh, Asma |
| Relator term | author |
| 700 10 - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Ezzi, Olfa |
| Relator term | author |
| 700 10 - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Njah, Mansour |
| Relator term | author |
| 786 0# - DATA SOURCE ENTRY | |
| Note | Santé Publique | 28 | 5 | 2016-11-25 | p. 641-646 | 0995-3914 |
| 856 41 - ELECTRONIC LOCATION AND ACCESS | |
| Uniform Resource Identifier | <a href="https://stm.cairn.info/revue-sante-publique-2016-5-page-641?lang=fr&redirect-ssocas=7080">https://stm.cairn.info/revue-sante-publique-2016-5-page-641?lang=fr&redirect-ssocas=7080</a> |
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