Resilience as a lever in complex crises. Case study of a complex crisis in a mutual health insurance company (notice n° 235989)
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| fixed length control field | 01696cam a2200289 4500500 |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20250112063950.0 |
| 041 ## - LANGUAGE CODE | |
| Language code of text/sound track or separate title | fre |
| 042 ## - AUTHENTICATION CODE | |
| Authentication code | dc |
| 100 10 - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Teneau, Gilles |
| Relator term | author |
| 245 00 - TITLE STATEMENT | |
| Title | Resilience as a lever in complex crises. Case study of a complex crisis in a mutual health insurance company |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Date of publication, distribution, etc. | 2020.<br/> |
| 500 ## - GENERAL NOTE | |
| General note | 43 |
| 520 ## - SUMMARY, ETC. | |
| Summary, etc. | Numerous crisis management cases confirm the high complexity and difficulty of rapid situation analysis. The resilience of companies experiencing crisis situations, let alone complex crises, is therefore not guaranteed. Managing a crisis requires a minimum amount of information in order to establish a diagnosis. It is also necessary to determine in a reasoned and effective manner the actions to take to deal with the crisis. Major or “out-of-scope” crises, in which the decision-maker no longer has the necessary repositories, may require “deciding in uncertainty.” In this context, we ask the following question: “What conditions are needed to ensure resilience in the context of a complex crisis?” Our response is based on the case of a crisis faced by a medium-sized company specializing in the health services sector. |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
| Topical term or geographic name as entry element | complexity |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
| Topical term or geographic name as entry element | uncertainty |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
| Topical term or geographic name as entry element | decision |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
| Topical term or geographic name as entry element | resilience |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
| Topical term or geographic name as entry element | crisis |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
| Topical term or geographic name as entry element | complexity |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
| Topical term or geographic name as entry element | uncertainty |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
| Topical term or geographic name as entry element | decision |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
| Topical term or geographic name as entry element | resilience |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
| Topical term or geographic name as entry element | crisis |
| 700 10 - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Dufour, Nicolas |
| Relator term | author |
| 786 0# - DATA SOURCE ENTRY | |
| Note | Vie & sciences de l'entreprise | o 208 | 2 | 2020-03-18 | p. 115-134 | 2262-5321 |
| 856 41 - ELECTRONIC LOCATION AND ACCESS | |
| Uniform Resource Identifier | <a href="https://shs.cairn.info/journal-vie-et-sciences-de-l-entreprise-2019-2-page-115?lang=en">https://shs.cairn.info/journal-vie-et-sciences-de-l-entreprise-2019-2-page-115?lang=en</a> |
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