A Network of Reciprocal Exchanges of Knowledge: Innovation in the French Post Office (notice n° 506649)
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| fixed length control field | 01723cam a2200157 4500500 |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20250121084902.0 |
| 041 ## - LANGUAGE CODE | |
| Language code of text/sound track or separate title | fre |
| 042 ## - AUTHENTICATION CODE | |
| Authentication code | dc |
| 100 10 - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Van Den Abeele, Maryannick |
| Relator term | author |
| 245 00 - TITLE STATEMENT | |
| Title | A Network of Reciprocal Exchanges of Knowledge: Innovation in the French Post Office |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Date of publication, distribution, etc. | 2010.<br/> |
| 500 ## - GENERAL NOTE | |
| General note | 73 |
| 520 ## - SUMMARY, ETC. | |
| Summary, etc. | The RERS ( Réseau d'échanges réciproques de savoirs : network of reciprocal exchanges of knowledge) is an approach which dates back to the 1970s and was adopted by Claire Héber-Suffrin, a primary school teacher (who also happened to have a PhD in psycho-sociology). In 2006, this approach was adapted to the letters department of the French Post Office, La Poste Courrier. The RERS network currently involves 700 people. Exchanges take place face-to-face or by telephone. This method is based on important, human principles (such as reciprocity, voluntary participation, trust, confidentiality and equality) and operates using a rigorous methodology. It is complementary to traditional training, but differs as a result of the very precise nature of offer and demand, prior agreements concerning the content of the exchange, and its brevity (1 to 2 hours for each exchange). Those in the network find it very efficient, and it provides multiple benefits, both for people and the company, such as the improvement of knowledge, personal development, better integration into new jobs, and the enhancement of the relationships within the network. |
| 786 0# - DATA SOURCE ENTRY | |
| Note | Le journal de l'école de Paris du management | o 82 | 2 | 2010-03-01 | p. 29-36 | 1253-2711 |
| 856 41 - ELECTRONIC LOCATION AND ACCESS | |
| Uniform Resource Identifier | <a href="https://shs.cairn.info/journal-de-l-ecole-de-paris-du-management-2010-2-page-29?lang=en&redirect-ssocas=7080">https://shs.cairn.info/journal-de-l-ecole-de-paris-du-management-2010-2-page-29?lang=en&redirect-ssocas=7080</a> |
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