Dialogical Evaluation: Perspectives in the Production of Services (notice n° 524036)

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Personal name Brunod, Marco
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Title Dialogical Evaluation: Perspectives in the Production of Services
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Date of publication, distribution, etc. 2009.<br/>
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General note 33
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Summary, etc. The Italian social and health services have only recently developed codified evaluation techniques. Currently, such practices are more oriented towards cost-effectiveness and economic rationale. Quality and the social and health-based meaning of treatment are overlooked. This paper illustrates the dialogic evaluation approach. Dialogic evaluation builds a progressive dialogue between the different stakeholders’ perspectives. Several knowledge paradigms coexist among professionals, although their practical application is often taken for granted. The intertwining of professional, social, and individual views mirrored in treatment projects is clarified and compared. The value of social and health practices needs to be built through the dialogue between the multiple paradigms on practical knowledge.
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Topical term or geographic name as entry element action-research
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Topical term or geographic name as entry element sense making
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Topical term or geographic name as entry element evaluation
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Topical term or geographic name as entry element service organization
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Personal name Savio, Monica
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Note Nouvelle revue de psychosociologie | o 8 | 2 | 2009-12-28 | p. 53-69 | 1951-9532
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Uniform Resource Identifier <a href="https://shs.cairn.info/journal-nouvelle-revue-de-psychosociologie-2009-2-page-53?lang=en&redirect-ssocas=7080">https://shs.cairn.info/journal-nouvelle-revue-de-psychosociologie-2009-2-page-53?lang=en&redirect-ssocas=7080</a>

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