Building a machine’s “understanding” (notice n° 548990)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 01321cam a2200229 4500500 |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20250121115433.0 |
| 041 ## - LANGUAGE CODE | |
| Language code of text/sound track or separate title | fre |
| 042 ## - AUTHENTICATION CODE | |
| Authentication code | dc |
| 100 10 - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Esteban, Charlotte |
| Relator term | author |
| 245 00 - TITLE STATEMENT | |
| Title | Building a machine’s “understanding” |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Date of publication, distribution, etc. | 2020.<br/> |
| 500 ## - GENERAL NOTE | |
| General note | 53 |
| 520 ## - SUMMARY, ETC. | |
| Summary, etc. | This article focuses on the production of automated dialogue systems in the fields of marketing and customer relations, exploring the implementation of these systems via the case of two commercial chatbot projects. These systems, which are sometimes considered to be “artificial intelligence”, require the establishment of a background context, the construction of knowledge bases, and continuous supervision. While these devices promise mass interaction with a brand’s customers, the need for permanent supervision raises the question of the scale of the mass development of these devices, which are unable to operate 100% automatically. |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
| Topical term or geographic name as entry element | design work |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
| Topical term or geographic name as entry element | chatbot |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
| Topical term or geographic name as entry element | customer relations |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
| Topical term or geographic name as entry element | conversational AI |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
| Topical term or geographic name as entry element | artificial intelligence |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
| Topical term or geographic name as entry element | human-machine interactions |
| 786 0# - DATA SOURCE ENTRY | |
| Note | Réseaux | o 220-221 | 2 | 2020-05-22 | p. 195-222 | 0751-7971 |
| 856 41 - ELECTRONIC LOCATION AND ACCESS | |
| Uniform Resource Identifier | <a href="https://shs.cairn.info/journal-reseaux-2020-2-page-195?lang=en&redirect-ssocas=7080">https://shs.cairn.info/journal-reseaux-2020-2-page-195?lang=en&redirect-ssocas=7080</a> |
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Réseaux sociaux