Enacted or latent? Third-party mediation and the production of trust in business companies (notice n° 556970)

détails MARC
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control field 20250121122431.0
041 ## - LANGUAGE CODE
Language code of text/sound track or separate title fre
042 ## - AUTHENTICATION CODE
Authentication code dc
100 10 - MAIN ENTRY--PERSONAL NAME
Personal name Zimmermann, Bénédicte
Relator term author
245 00 - TITLE STATEMENT
Title Enacted or latent? Third-party mediation and the production of trust in business companies
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Date of publication, distribution, etc. 2021.<br/>
500 ## - GENERAL NOTE
General note 14
520 ## - SUMMARY, ETC.
Summary, etc. Drawing on a qualitative study of employees’ capabilities in France and Germany, this article identifies two types of trust in companies: enacted trust, which is never definitively acquired and must constantly be reaffirmed through action, and latent trust, which is there regardless of the situation. The notion of third-party mediation, considered by Georg Simmel a necessary condition for social experience, is used to analyze how these types of trust are produced. Focusing on the case of a multinational aeronautics company, we show that enacted trust is mediated by organizational arrangements and forged by in situ interactions, whereas latent trust is grounded in institutional arrangements external to the company. The two types are complementary and may coexist within a single organization, but the latent form is not to be found in major corporations in France, where enacted trust dominates. It is the enigma of this improbable finding, revealed by the French-German comparison, that the article seeks to account for.
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Topical term or geographic name as entry element Organization
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Topical term or geographic name as entry element Company
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Topical term or geographic name as entry element Autonomy
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Topical term or geographic name as entry element Institution
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Topical term or geographic name as entry element Mediation
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Topical term or geographic name as entry element Industrial relations
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Topical term or geographic name as entry element Professional development
690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN)
Topical term or geographic name as entry element Trust
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Topical term or geographic name as entry element Codetermination
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Topical term or geographic name as entry element Organization
690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN)
Topical term or geographic name as entry element Company
690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN)
Topical term or geographic name as entry element Autonomy
690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN)
Topical term or geographic name as entry element Institution
690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN)
Topical term or geographic name as entry element Mediation
690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN)
Topical term or geographic name as entry element Industrial relations
690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN)
Topical term or geographic name as entry element Professional development
690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN)
Topical term or geographic name as entry element Trust
690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN)
Topical term or geographic name as entry element Codetermination
786 0# - DATA SOURCE ENTRY
Note Revue française de sociologie | 62 | 1 | 2021-08-27 | p. 7-32 | 0035-2969
856 41 - ELECTRONIC LOCATION AND ACCESS
Uniform Resource Identifier <a href="https://shs.cairn.info/journal-revue-francaise-de-sociologie-2021-1-page-7?lang=en&redirect-ssocas=7080">https://shs.cairn.info/journal-revue-francaise-de-sociologie-2021-1-page-7?lang=en&redirect-ssocas=7080</a>

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