The Role of ICT in the Transformation of Government and Citizen Trust (notice n° 569577)
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|---|---|
| fixed length control field | 01557cam a2200181 4500500 |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20250121131532.0 |
| 041 ## - LANGUAGE CODE | |
| Language code of text/sound track or separate title | fre |
| 042 ## - AUTHENTICATION CODE | |
| Authentication code | dc |
| 100 10 - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Mahmood, Mohamed |
| Relator term | author |
| 245 00 - TITLE STATEMENT | |
| Title | The Role of ICT in the Transformation of Government and Citizen Trust |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Date of publication, distribution, etc. | 2020.<br/> |
| 500 ## - GENERAL NOTE | |
| General note | 19 |
| 520 ## - SUMMARY, ETC. | |
| Summary, etc. | We present an empirically tested conceptual model based on exit-voice theory to study the influence of information and communications technology (ICT)-enabled transformation of government (IETG) on citizen trust in government. We conceptualize and address the key factors affecting the influence of transformation of government (TGov) on citizen trust, including government performance and transparency. Based on 313 survey responses from citizens in Bahrain, the top-ranked country in ICT adoption in the Gulf Cooperation Council (GCC) region, we test government performance and transparency as mediators between TGov and citizen trust. The resulting preliminary insights on the measurement and manifestation of citizen trust in the context of IETG have multiple policy implications and extend our understanding of how IETG can improve the government-citizen relationship and digital services adoption. |
| 700 10 - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Weerakkody, Vishanth |
| Relator term | author |
| 700 10 - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Chen, Weifeng |
| Relator term | author |
| 786 0# - DATA SOURCE ENTRY | |
| Note | International Review of Administrative Sciences | 86 | 4 | 2020-12-02 | p. 741-760 | 0303-965X |
| 856 41 - ELECTRONIC LOCATION AND ACCESS | |
| Uniform Resource Identifier | <a href="https://shs.cairn.info/journal-international-review-of-administrative-sciences-2020-4-page-741?lang=en&redirect-ssocas=7080">https://shs.cairn.info/journal-international-review-of-administrative-sciences-2020-4-page-741?lang=en&redirect-ssocas=7080</a> |
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