The Role of ICT in the Transformation of Government and Citizen Trust (notice n° 569577)

détails MARC
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005 - DATE AND TIME OF LATEST TRANSACTION
control field 20250121131532.0
041 ## - LANGUAGE CODE
Language code of text/sound track or separate title fre
042 ## - AUTHENTICATION CODE
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100 10 - MAIN ENTRY--PERSONAL NAME
Personal name Mahmood, Mohamed
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245 00 - TITLE STATEMENT
Title The Role of ICT in the Transformation of Government and Citizen Trust
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Date of publication, distribution, etc. 2020.<br/>
500 ## - GENERAL NOTE
General note 19
520 ## - SUMMARY, ETC.
Summary, etc. We present an empirically tested conceptual model based on exit-voice theory to study the influence of information and communications technology (ICT)-enabled transformation of government (IETG) on citizen trust in government. We conceptualize and address the key factors affecting the influence of transformation of government (TGov) on citizen trust, including government performance and transparency. Based on 313 survey responses from citizens in Bahrain, the top-ranked country in ICT adoption in the Gulf Cooperation Council (GCC) region, we test government performance and transparency as mediators between TGov and citizen trust. The resulting preliminary insights on the measurement and manifestation of citizen trust in the context of IETG have multiple policy implications and extend our understanding of how IETG can improve the government-citizen relationship and digital services adoption.
700 10 - ADDED ENTRY--PERSONAL NAME
Personal name Weerakkody, Vishanth
Relator term author
700 10 - ADDED ENTRY--PERSONAL NAME
Personal name Chen, Weifeng
Relator term author
786 0# - DATA SOURCE ENTRY
Note International Review of Administrative Sciences | 86 | 4 | 2020-12-02 | p. 741-760 | 0303-965X
856 41 - ELECTRONIC LOCATION AND ACCESS
Uniform Resource Identifier <a href="https://shs.cairn.info/journal-international-review-of-administrative-sciences-2020-4-page-741?lang=en&redirect-ssocas=7080">https://shs.cairn.info/journal-international-review-of-administrative-sciences-2020-4-page-741?lang=en&redirect-ssocas=7080</a>

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