The influence of service quality of an online learning platform on learners’ reactions (notice n° 577668)
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|---|---|
| fixed length control field | 01642cam a2200253 4500500 |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20250121135110.0 |
| 041 ## - LANGUAGE CODE | |
| Language code of text/sound track or separate title | fre |
| 042 ## - AUTHENTICATION CODE | |
| Authentication code | dc |
| 100 10 - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Errajaa, Karim |
| Relator term | author |
| 245 00 - TITLE STATEMENT | |
| Title | The influence of service quality of an online learning platform on learners’ reactions |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Date of publication, distribution, etc. | 2022.<br/> |
| 500 ## - GENERAL NOTE | |
| General note | 14 |
| 520 ## - SUMMARY, ETC. | |
| Summary, etc. | This article examines the influence of perceived quality of service on learners’ reactions to a virtual learning platform. To accomplish this, the authors conduct a quantitative empirical study using a teaching innovation recently deployed in some programs of a French business school as a case study. Data was collected from a sample of 457 learners who used the platform between September and December 2019. The main results show that the perceived quality of service provided by the virtual learning platform (quality of information, platform design, support, and overall quality of the platform) has a positive influence on learners’ reactions (satisfaction, attitude toward the platform, and intention to recommend the platform and use it in the future). |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
| Topical term or geographic name as entry element | pedagogical innovation |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
| Topical term or geographic name as entry element | virtual learning platform |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
| Topical term or geographic name as entry element | quality of online service |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
| Topical term or geographic name as entry element | pedagogical innovation |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
| Topical term or geographic name as entry element | online quality of service |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
| Topical term or geographic name as entry element | virtual<br/>learning platform |
| 700 10 - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Safraou, Imen |
| Relator term | author |
| 700 10 - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Gabteni, Héger |
| Relator term | author |
| 786 0# - DATA SOURCE ENTRY | |
| Note | La Revue des Sciences de Gestion | o 314 | 2 | 2022-05-20 | p. 41-50 | 1160-7742 |
| 856 41 - ELECTRONIC LOCATION AND ACCESS | |
| Uniform Resource Identifier | <a href="https://shs.cairn.info/journal-revue-des-sciences-de-gestion-2022-2-page-41?lang=en&redirect-ssocas=7080">https://shs.cairn.info/journal-revue-des-sciences-de-gestion-2022-2-page-41?lang=en&redirect-ssocas=7080</a> |
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