A pole quality system dashboard for health care institutions: An educational tool (notice n° 577951)
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|---|---|
| fixed length control field | 03172cam a2200313 4500500 |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20250121135230.0 |
| 041 ## - LANGUAGE CODE | |
| Language code of text/sound track or separate title | fre |
| 042 ## - AUTHENTICATION CODE | |
| Authentication code | dc |
| 100 10 - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Moll, Marie Christine |
| Relator term | author |
| 245 00 - TITLE STATEMENT | |
| Title | A pole quality system dashboard for health care institutions: An educational tool |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Date of publication, distribution, etc. | 2009.<br/> |
| 500 ## - GENERAL NOTE | |
| General note | 99 |
| 520 ## - SUMMARY, ETC. | |
| Summary, etc. | For several years, health institutions have had to comply with certification and the need to establish new governance. Thanks to version two of the accreditation (obtained in 2005), the development of the hospital project (adopted in October 2006), and pole organization since 2006, quality-oriented management has become a priority axis at the University Hospital of Angers. Strategic adaptation to quality requirements leads to the development of hospital management, especially at the level of the clinical, medico-technical, and administrative poles. The elements of the hospital project, including quality, risk, and evaluation, should be adapted by every pole according to the level of its project. This requires practical and pedagogical oversight, which enables management to diagnose the progress in quality made by the pole, measure its global impact, and make comparisons between poles. An eight-axis dashboard with criteria, and a user guide, were developed from certification ISO 9001, the EFQM manual, and the certification manual version 2 of the Haute Autorité en Santé. The criteria are transcribed in an Excel table. Successfully estimating one’s own quality system means demonstrating the maturity of the quality approach. The results of this evaluation confirmed those of the certification. The dashboard is a management structuring tool at the service of the multidisciplinary team. Two considerations emerge from these results: First of all, for the hospital management, the axes to be improved emerge as a priority to determine and focus the next annual action plan. The results also support the auto evaluation for the certification version 2010, planned in January of the same year. It is a pragmatic tool which allows auto-evaluation and comparison to estimate the pole performances. It is a strategic driving tool for the hospital, for the quality department, and for the pole. The pole quality system evaluation dashboard for healthcare institutions is a simple tool which allies strategy and performance for greater efficiency in actions to be taken to improve the quality, the risk management, and the evaluation of the poles for a better service for hospital users. |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
| Topical term or geographic name as entry element | quality indicators |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
| Topical term or geographic name as entry element | quality |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
| Topical term or geographic name as entry element | Quality Oriented Management |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
| Topical term or geographic name as entry element | project of pole |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
| Topical term or geographic name as entry element | benchmarking |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
| Topical term or geographic name as entry element | dashboard |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
| Topical term or geographic name as entry element | performance |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
| Topical term or geographic name as entry element | risk management |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
| Topical term or geographic name as entry element | evaluation |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
| Topical term or geographic name as entry element | driving |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
| Topical term or geographic name as entry element | quality system |
| 700 10 - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Decavel, Frédérique |
| Relator term | author |
| 700 10 - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Merlet, Christine |
| Relator term | author |
| 786 0# - DATA SOURCE ENTRY | |
| Note | Recherche en soins infirmiers | o 98 | 3 | 2009-09-01 | p. 19-27 | 0297-2964 |
| 856 41 - ELECTRONIC LOCATION AND ACCESS | |
| Uniform Resource Identifier | <a href="https://shs.cairn.info/journal-recherche-en-soins-infirmiers-2009-3-page-19?lang=en&redirect-ssocas=7080">https://shs.cairn.info/journal-recherche-en-soins-infirmiers-2009-3-page-19?lang=en&redirect-ssocas=7080</a> |
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