What skills and resources for healthcare managers in the management of highly emotionally charged situations? (notice n° 587185)
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| fixed length control field | 01852cam a2200241 4500500 |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20250121143441.0 |
| 041 ## - LANGUAGE CODE | |
| Language code of text/sound track or separate title | fre |
| 042 ## - AUTHENTICATION CODE | |
| Authentication code | dc |
| 100 10 - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Dujardin, Pierre-Philippe |
| Relator term | author |
| 245 00 - TITLE STATEMENT | |
| Title | What skills and resources for healthcare managers in the management of highly emotionally charged situations? |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Date of publication, distribution, etc. | 2018.<br/> |
| 500 ## - GENERAL NOTE | |
| General note | 27 |
| 520 ## - SUMMARY, ETC. | |
| Summary, etc. | In hospitals, the place of emotions in professional activity is usually organizationally neglected, which forces managers to find their own adjustments. The healthcare manager, regulator of work relations, is a catalyst of many tensions. The goal of this research is to identify activities that generate emotional work. Two focus groups brought together 19 healthcare managers who recollected 47 emotional situations.The analysis identified four fields of activities generating emotions based on three criteria (emotional field, trigger and power to act) which are emphasized in the emotional experiences of managerial situations. Five representative situations emerged from the results of the quantitative analysis, which were then qualitatively analyzed. This study highlights that the managers are not necessarily consciously aware of their resources and strategies. It contributes to the recognition of emotional efforts inherent to management. It also establishes recommendations to accompany managers in the management of situations generating emotions. |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
| Topical term or geographic name as entry element | work organization |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
| Topical term or geographic name as entry element | emotion |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
| Topical term or geographic name as entry element | empowerment |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
| Topical term or geographic name as entry element | healthcare manager |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
| Topical term or geographic name as entry element | hospital management |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
| Topical term or geographic name as entry element | organization of care |
| 700 10 - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Lépine, Valérie |
| Relator term | author |
| 786 0# - DATA SOURCE ENTRY | |
| Note | Santé Publique | 30 | 4 | 2018-10-22 | p. 507-516 | 0995-3914 |
| 856 41 - ELECTRONIC LOCATION AND ACCESS | |
| Uniform Resource Identifier | <a href="https://shs.cairn.info/journal-sante-publique-2018-4-page-507?lang=en&redirect-ssocas=7080">https://shs.cairn.info/journal-sante-publique-2018-4-page-507?lang=en&redirect-ssocas=7080</a> |
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