Designing an event feedback system based on debate spaces (notice n° 590318)

détails MARC
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fixed length control field 01725cam a2200217 4500500
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control field 20250121144753.0
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042 ## - AUTHENTICATION CODE
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100 10 - MAIN ENTRY--PERSONAL NAME
Personal name Casse, Christelle
Relator term author
245 00 - TITLE STATEMENT
Title Designing an event feedback system based on debate spaces
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Date of publication, distribution, etc. 2017.<br/>
500 ## - GENERAL NOTE
General note 98
520 ## - SUMMARY, ETC.
Summary, etc. Feedback from operational experience, mainly in the form of accident analysis, is the method of choice for safety management in high-risk organizations. The research presented here concerns the domain of road tunnels, and is based on feedback of the day-to-day experience of tunnel monitoring staff in collective discussion spaces. Our novel, participatory approach encompassed operating staff, managers and research partners, and transformed the feedback scheme. Inter-profession debate spaces, run by team leaders, were set up to analyse simulated events. These structured spaces proved to be an effective way to compare working practices, events and role representations, and were conducive to knowledge transmission. The debate allowed workers to establish transverse operational rules, and highlighted the need for formal rules to be set by the management. The spaces were effective in improving the formal organization, and extending the activities of operational staff. The methodology was found to support gaining experience through a process of event analysis.
690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN)
Topical term or geographic name as entry element debate space
690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN)
Topical term or geographic name as entry element tunnel
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Topical term or geographic name as entry element organizational design
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Topical term or geographic name as entry element team work
700 10 - ADDED ENTRY--PERSONAL NAME
Personal name Caroly, Sandrine
Relator term author
786 0# - DATA SOURCE ENTRY
Note Le travail humain | 80 | 3 | 2017-11-17 | p. 259-284 | 0041-1868
856 41 - ELECTRONIC LOCATION AND ACCESS
Uniform Resource Identifier <a href="https://shs.cairn.info/journal-le-travail-humain-2017-3-page-259?lang=en&redirect-ssocas=7080">https://shs.cairn.info/journal-le-travail-humain-2017-3-page-259?lang=en&redirect-ssocas=7080</a>

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