The use of dashboards and performance management in public hospitals: the case of Togo (notice n° 634800)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 01554cam a2200241 4500500 |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20250121175301.0 |
| 041 ## - LANGUAGE CODE | |
| Language code of text/sound track or separate title | fre |
| 042 ## - AUTHENTICATION CODE | |
| Authentication code | dc |
| 100 10 - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Tankpe, Tanko Awoki |
| Relator term | author |
| 245 00 - TITLE STATEMENT | |
| Title | The use of dashboards and performance management in public hospitals: the case of Togo |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Date of publication, distribution, etc. | 2024.<br/> |
| 500 ## - GENERAL NOTE | |
| General note | 7 |
| 520 ## - SUMMARY, ETC. | |
| Summary, etc. | The aim of this article is to show the uses of scorecards in public hospital performance management in the context of a developing country, Togo. To do this, we conducted a qualitative exploratory study (directors and deputy directors) followed by a confirmatory statistical analysis of data collected from 119 Togolese public hospital managers. The results show that two organisational contingency factors (structure and computerisation) and three behavioural contingency factors (type of management training, decision-making style and control strategy) improve performance management in Togolese public hospitals. This research also enables managers and management controllers to guide hospital decisions under contingent organisational and behavioural conditions. |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
| Topical term or geographic name as entry element | dashboard practices |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
| Topical term or geographic name as entry element | Management control |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
| Topical term or geographic name as entry element | public hospital |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
| Topical term or geographic name as entry element | contingency factors |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
| Topical term or geographic name as entry element | performance management |
| 700 10 - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Hikkerova, Lubica |
| Relator term | author |
| 700 10 - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Sahut, Jean-Michel |
| Relator term | author |
| 786 0# - DATA SOURCE ENTRY | |
| Note | Management & Prospective | Volume 40 | 3 | 2024-04-22 | p. 280-293 |
| 856 41 - ELECTRONIC LOCATION AND ACCESS | |
| Uniform Resource Identifier | <a href="https://shs.cairn.info/revue-gestion-2000-2023-3-page-280?lang=en&redirect-ssocas=7080">https://shs.cairn.info/revue-gestion-2000-2023-3-page-280?lang=en&redirect-ssocas=7080</a> |
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