Étude de satisfaction de la pharmacie clinique au CHR d’Orléans (notice n° 693979)
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control field | 20250121211103.0 |
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Language code of text/sound track or separate title | fre |
042 ## - AUTHENTICATION CODE | |
Authentication code | dc |
100 10 - MAIN ENTRY--PERSONAL NAME | |
Personal name | Rucheton, Hélène |
Relator term | author |
245 00 - TITLE STATEMENT | |
Title | Étude de satisfaction de la pharmacie clinique au CHR d’Orléans |
260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
Date of publication, distribution, etc. | 2020.<br/> |
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General note | 9 |
520 ## - SUMMARY, ETC. | |
Summary, etc. | Clinical pharmacy was established in The Regional Hospital of Orleans in 2009. Today, this activity is practiced in 8 medical care units. The aim of our study was to assess the level of physicians’ satisfaction with the function of clinical pharmacist in a care unit. Material and methods. A satisfaction survey was proposed to the 79 physicians of the concerned medical care unit related to a clinical pharmacist. Three items were discussed: the relevance of relayed information, overall quality of interactions, and expectation of the physicians towards pharmacist's interventions. Results.Physicians’ response rate was 30%, it was higher for the physician's assistants (62.5%), than the hospital practitioners (30%), and the residents (24%). As to the relevance of the transmitted information during pharmaceutical analysis, physicians are overall satisfied with dosage adjustments, report of contraindications, drug interactions, pharmacological redundancies, and proposal of therapeutic equivalents. The prescriber's expectations about the pharmacist's interventions were: information about the drugs (97%), assistance with drug safety declarations (93%), information to caregivers (86%), therapeutic education (85%), and drug mediation. For them, it was important to be properly guided for the establishment of a prescription, to be advised for administration, therapeutic, side effects and clinical follow-up. Conclusion.Clinical pharmacy activity is viewed very positively by physicians who answered the questionnaire but it needs to be simplified to improve the number of responses for a next survey. |
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Summary, etc. | La pharmacie clinique est une discipline centrée sur le patient dont l’objectif est d’optimiser la prise en charge thérapeutique. Cette activité, instaurée au Centre hospitalier régional d’Orléans (CHRO) en 2009, est pratiquée dans 8 unités de soins. L’objectif de notre étude était d’évaluer le niveau de satisfaction et les attentes des prescripteurs. Matériel et méthodes. Un questionnaire de satisfaction a été adressé aux 79 prescripteurs concernés. Trois items sont abordés : la pertinence des informations transmises, l’aspect relationnel, les attentes du prescripteur vis-à-vis des interventions du pharmacien. Résultats. Le taux de réponse était de 30 %, il est plus élevé pour les assistants (62,5 %), suivi des praticiens hospitaliers (30 %) et des internes (24 %). Concernant la pertinence des informations transmises au cours de l’analyse pharmaceutique, il ressort une satisfaction globale pour l’adaptation posologique, le signalement des contre-indications, les interactions médicamenteuses et redondances pharmacologiques et la proposition d’équivalents thérapeutiques. Les points à améliorer concernent les indications à la mise en place d’un traitement médicamenteux, les modalités d’administration, les suivis thérapeutique et clinique, la prévention des effets indésirables. L’aspect relationnel est jugé satisfaisant à 96 %. Les attentes du prescripteur vis-à-vis des interventions du pharmacien concernent l’information sur le médicament (97 %), l’aide aux déclarations de pharmacovigilance (93 %), l’information aux soignants (86 %), l’éducation thérapeutique (85 %) et la conciliation médicamenteuse (81 %). Conclusion. Le questionnaire doit être simplifié pour améliorer le nombre et la qualité des réponses pour une prochaine enquête. L’activité de pharmacie clinique est perçue très positivement par nos collègues cliniciens. |
690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
Topical term or geographic name as entry element | satisfaction |
690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
Topical term or geographic name as entry element | pharmacie |
690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
Topical term or geographic name as entry element | clinique |
690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
Topical term or geographic name as entry element | pharmacy |
690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
Topical term or geographic name as entry element | clinic |
690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
Topical term or geographic name as entry element | satisfaction |
700 10 - ADDED ENTRY--PERSONAL NAME | |
Personal name | Akcora, Laurie |
Relator term | author |
700 10 - ADDED ENTRY--PERSONAL NAME | |
Personal name | Saurel, Nathalie |
Relator term | author |
700 10 - ADDED ENTRY--PERSONAL NAME | |
Personal name | Da Violante, Catherine |
Relator term | author |
700 10 - ADDED ENTRY--PERSONAL NAME | |
Personal name | Hermelin, Isabelle |
Relator term | author |
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Note | Journal de Pharmacie Clinique | 39 | 3 | 2020-07-01 | p. 117-124 | 0291-1981 |
856 41 - ELECTRONIC LOCATION AND ACCESS | |
Uniform Resource Identifier | <a href="https://shs.cairn.info/revue-journal-de-pharmacie-clinique-2020-3-page-117?lang=fr&redirect-ssocas=7080">https://shs.cairn.info/revue-journal-de-pharmacie-clinique-2020-3-page-117?lang=fr&redirect-ssocas=7080</a> |
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