La médiation interculturelle en milieu hospitalier en Belgique : une recherche de reconnaissance (notice n° 756065)
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| fixed length control field | 03661cam a2200301 4500500 |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20250123100329.0 |
| 041 ## - LANGUAGE CODE | |
| Language code of text/sound track or separate title | fre |
| 042 ## - AUTHENTICATION CODE | |
| Authentication code | dc |
| 100 10 - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Cornet, Annie |
| Relator term | author |
| 245 00 - TITLE STATEMENT | |
| Title | La médiation interculturelle en milieu hospitalier en Belgique : une recherche de reconnaissance |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Date of publication, distribution, etc. | 2017.<br/> |
| 500 ## - GENERAL NOTE | |
| General note | 14 |
| 520 ## - SUMMARY, ETC. | |
| Summary, etc. | Notre communication1 porte sur l’articulation entre la diversité du personnel et la diversité des usagers dans le milieu hospitalier. Nous allons montrer l’atout de la diversité du personnel pour les clients et bénéficiaires, à partir de l’expérience d’un hôpital public en Belgique, confrontés à la diversité culturelle de son public. La diversité des patients, notamment dans les langues parlées et maîtrisées, pose d’importants problèmes pour assurer les diagnostics et accompagner les patients tout au long de la maladie et du processus de soins. Y répondre, en proposant des médiateurs et médiatrices interculturels, s’inscrit dans la recherche de plus d’efficacité (mieux satisfaire la clientèle et les usagers) et d’efficience (mieux utiliser les ressources disponibles) mais aussi dans des préoccupations d’égalité et d’inclusion sociale. Cet article vise à décrire les différentes composantes de ce métier, à mieux cerner les compétences demandées au personnel, à montrer tout le processus de reconnaissance interne et à identifier les difficultés et débats autour de la fonction. Il s’est construit dans un processus de recherche-action construit avec des professionnels impliqués dans la médiation, avec lesquels nous avons réalisé un travail d’écriture commun à partir de leurs expériences de terrain et d’un processus d’accompagnement du service de médiation depuis plus de 15 ans. |
| 520 ## - SUMMARY, ETC. | |
| Summary, etc. | Our communication focuses on the relationship between the diversity of staff and the diversity of users in the hospital environment. We will show the strength of the diversity of staff for customers and beneficiaries, from the experience of a public hospital in Belgium, confronted with the cultural diversity of its audience. The diversity of patients, in languages but also in culture, poses significant problems in providing diagnoses and accompanying patients throughout the illness and the care process. Proposing intercultural mediators is part of the quest for greater efficiency (better satisfying the clientele and users) and efficiency (making better use of available resources), but also in the interests of equality and social inclusion. This article aims to describe the different components of this job, to better understand the skills required of staff, to show the entire process of internal recognition and to identify the difficulties and debates around the function. It was built in a process of research-action built with professionals involved in mediation, with whom we realized a joint writing work from their field experiences and a process of support of the service of mediated for more than 15 years. |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
| Topical term or geographic name as entry element | Diversité |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
| Topical term or geographic name as entry element | santé |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
| Topical term or geographic name as entry element | médiation interculturelle |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
| Topical term or geographic name as entry element | migrants et diversité culturelle |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
| Topical term or geographic name as entry element | intercultural mediation |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
| Topical term or geographic name as entry element | health |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
| Topical term or geographic name as entry element | migrants and cultural diversity |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
| Topical term or geographic name as entry element | diversity |
| 700 10 - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Uzun, Aysel |
| Relator term | author |
| 700 10 - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Tomat, Christine |
| Relator term | author |
| 700 10 - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Matamba, Paul |
| Relator term | author |
| 786 0# - DATA SOURCE ENTRY | |
| Note | Management & Sciences Sociales | 23 | 2 | 2017-07-01 | p. 4-14 | 1952-3262 |
| 856 41 - ELECTRONIC LOCATION AND ACCESS | |
| Uniform Resource Identifier | <a href="https://shs.cairn.info/revue-management-et-sciences-sociales-2017-2-page-4?lang=fr&redirect-ssocas=7080">https://shs.cairn.info/revue-management-et-sciences-sociales-2017-2-page-4?lang=fr&redirect-ssocas=7080</a> |
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