Personnaliser les services... dans des temps contraints ? (notice n° 849959)
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| fixed length control field | 02808cam a2200277 4500500 |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20250123145048.0 |
| 041 ## - LANGUAGE CODE | |
| Language code of text/sound track or separate title | fre |
| 042 ## - AUTHENTICATION CODE | |
| Authentication code | dc |
| 100 10 - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Aubry, François |
| Relator term | author |
| 245 00 - TITLE STATEMENT | |
| Title | Personnaliser les services... dans des temps contraints ? |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Date of publication, distribution, etc. | 2023.<br/> |
| 500 ## - GENERAL NOTE | |
| General note | 15 |
| 520 ## - SUMMARY, ETC. | |
| Summary, etc. | L’objectif de notre article est de présenter une forme d’injonction contradictoire subie par les préposés aux bénéficiaires ( pab) – soit aides-soignants – dans les organisations gériatriques au Québec. Il s’agit de l’obligation de fournir un service personnalisé aux résidents des centres d’hébergement et de soins de longue durée ( chsld), tout en respectant le délai prescrit par le ratio de résidents par préposé. Les prescriptions sur la qualité, imposées par des instances gouvernementales et paragouvernementales (comme Agrément Canada et le ministère de la Santé et des Services sociaux), sont souvent déconnectées de la réalité organisationnelle. Ces injonctions contradictoires produisent des formes de souffrance éthique chez les préposés, qui doivent constamment réduire leurs propres exigences en termes de qualité, et qui désertent de façon croissante le métier. Il est ainsi nécessaire d’identifier des stratégies afin de donner davantage de place aux préposés dans le développement de ces prescriptions. |
| 520 ## - SUMMARY, ETC. | |
| Summary, etc. | The objective of our article is to present a form of contradictory injunction suffered by personal care workers in geriatric organizations in Quebec. This is the obligation to provide personalized services to residents in residential long-term care centers ( chslds), while respecting the deadline prescribed by the ratio of residents. Quality requirements are imposed by governmental and paragovernmental instances (such as Agrément Canada and the Ministry of Health and Social Services) that are often disconnected from the organizational reality. These contradictory injunctions produce forms of ethical suffering experienced by the agents, who must constantly reduce their own requirements in terms of quality, and quit their job. It is therefore necessary to identify strategies to give participation at agents in the development of these prescriptions. |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
| Topical term or geographic name as entry element | préposés aux bénéficiaires |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
| Topical term or geographic name as entry element | personnalisation des services I qualité |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
| Topical term or geographic name as entry element | chsld |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
| Topical term or geographic name as entry element | charge de travail |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
| Topical term or geographic name as entry element | quality |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
| Topical term or geographic name as entry element | geriatric organizations |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
| Topical term or geographic name as entry element | personalization of services |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
| Topical term or geographic name as entry element | personal care workers |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
| Topical term or geographic name as entry element | workload |
| 786 0# - DATA SOURCE ENTRY | |
| Note | Revue française d'éthique appliquée | 14 | 1 | 2023-11-30 | p. 50-62 | 2494-5757 |
| 856 41 - ELECTRONIC LOCATION AND ACCESS | |
| Uniform Resource Identifier | <a href="https://shs.cairn.info/revue-francaise-d-ethique-appliquee-2023-1-page-50?lang=fr&redirect-ssocas=7080">https://shs.cairn.info/revue-francaise-d-ethique-appliquee-2023-1-page-50?lang=fr&redirect-ssocas=7080</a> |
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