L'acceptabilité sociale : la prise en compte des déterminants sociaux dans l'analyse de l'acceptabilité des systèmes technologiques (notice n° 991342)

détails MARC
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Personal name Terrade, Florence
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Title L'acceptabilité sociale : la prise en compte des déterminants sociaux dans l'analyse de l'acceptabilité des systèmes technologiques
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Date of publication, distribution, etc. 2010.<br/>
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General note 64
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Summary, etc. RÉSUMÉ L’étude de l’acceptabilité renvoie à de nombreux modèles (Modèle d’acceptation des technologies : Davis, Bagozzi, &amp; Warshaw, 1989 ; P3, Pouvoir, performance, perception : Dillon &amp; Morris, 1999 ; ou encore Unified Theory of Acceptance and Use of Technology : Venkatesh, Morris, Davis, &amp; Davis, 2003) pour prédire le comportement de l’utilisateur. Dans ces modèles le poids des variables sociales pour prédire l’intention d’usage ou le comportement de l’utilisateur est variable (de .02 à .51). Cet article a pour objectif d’analyser les déterminants de cette variabilité en convoquant deux dimensions permettant de mieux cerner l’intervention des variables sociales : la prise en compte des normes descriptives et injonctives (Cialdini, Reno, &amp; Kallgren, 1990) d’une part et d’autre part la pesanteur sociale du comportement réalisé par l’utilisateur alors qu’il recourt à la technologie qu’on lui présente.
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Summary, etc. SOCIAL ACCEPTABILITY : HOW SOCIAL DETERMINENT CAN INFLUENCE ANALYSIS OF TECHNOLOGY SYSTEM ACCEPTABILITY Acceptance literature gives us many competing models (e.g., Technology acceptance model, The motivational model, the model of PC utilization, Unified Theory of Acceptance and Use of Technology...) to underline how we can predict user acceptance of information technology. All these models take their origins in the Theory of Reasoned Action (TRA, Ajzen &amp; Fishbein, 1975) and in the Theory of Planned Behavior (TPB, Ajzen, 1980) which are classical models for predicting new behavior. In the TPB and TRA, the most important predictor of behavior is behavioral intention and Intention is predicted by attitude, perceived behavioral control and subjective norms. We find all this determinants in acceptance models. In our point of view, the influence of norms is largely neglected. In fact, researches often just consider the individual acceptance (e.g., utility and utilisability). The importance of norms or social context is now recognized in social psychology. In this paper we try to underline how norms and social context can contribute to knowledge about user acceptance technology. Our project aims to bring psychosocial contribution to the question of acceptance. According to Doise (1982), when studying an object, social psychology research might follow four levels of analyses : 1 / the intra-individual level (explaining behavior in terms of how people organize knowledge and experiences in their mind) ; 2 / the inter-individual level (explanation of behave in terms of social relationships) ; 3 / « positional » level (explanations are found in social status) ; and 4 / ideological level (understanding behavior in terms of culture, social values). We think that in order to predict the use of technology we should consider all those levels.
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Topical term or geographic name as entry element Nouvelle technologie
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Topical term or geographic name as entry element Contexte social
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Topical term or geographic name as entry element Acceptabilité sociale
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Topical term or geographic name as entry element Normes
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Topical term or geographic name as entry element Social context
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Topical term or geographic name as entry element New technology
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Topical term or geographic name as entry element Social acceptability
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Topical term or geographic name as entry element Norms
700 10 - ADDED ENTRY--PERSONAL NAME
Personal name Pasquier, Hélène
Relator term author
700 10 - ADDED ENTRY--PERSONAL NAME
Personal name Reerinck-Boulanger, Juliette
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700 10 - ADDED ENTRY--PERSONAL NAME
Personal name Guingouain, Gérard
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700 10 - ADDED ENTRY--PERSONAL NAME
Personal name Somat, Alain
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Note Le travail humain | 72 | 4 | 2010-03-23 | p. 383-395 | 0041-1868
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Uniform Resource Identifier <a href="https://shs.cairn.info/revue-le-travail-humain-2009-4-page-383?lang=fr&redirect-ssocas=7080">https://shs.cairn.info/revue-le-travail-humain-2009-4-page-383?lang=fr&redirect-ssocas=7080</a>

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