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Brand stories on companies’ websites: A story of narrative transportation

Par : Contributeur(s) : Type de matériel : TexteTexteLangue : français Détails de publication : 2019. Sujet(s) : Ressources en ligne : Abrégé : Most companies’ websites offer a specific section entitled “Our story.” In the new context of digital communication, the content they broadcast is not only meant to generate a positive attitude toward the brand, but is also designed to be shared by its readers, especially over social networks. One prerequisite of such a content journey is that these stories should arouse readers’ interest. This article builds on the concept of narrative transportation to explain readers’ interest in the reading of a brand’s story. Findings show that two aspects of narrative transportation have a major influence on the interest generated by brands’ stories. These aspects thus appear to be high-priority areas brands should focus on when communicating the history of their brands through stories.
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Most companies’ websites offer a specific section entitled “Our story.” In the new context of digital communication, the content they broadcast is not only meant to generate a positive attitude toward the brand, but is also designed to be shared by its readers, especially over social networks. One prerequisite of such a content journey is that these stories should arouse readers’ interest. This article builds on the concept of narrative transportation to explain readers’ interest in the reading of a brand’s story. Findings show that two aspects of narrative transportation have a major influence on the interest generated by brands’ stories. These aspects thus appear to be high-priority areas brands should focus on when communicating the history of their brands through stories.

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