Enabling vs. coercive formalization: The missing link in understanding the mixed use of electronic medical records in hospitals
Type de matériel :
21
The mixed use of electronic medical records can be explained by the technology’s coercive formalization of work, enhanced by the convergence of the clinical production information system and the information system supporting the hospital management. We show that an enabling formalization approach is the only one that meets both the objectives of the organization and the needs of healthcare professionals.
Réseaux sociaux