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This paper reports on an Action Research project undertaken in a major childhood education organization characterized by extensive organizational change, financial stress, employee challenges and a major change in the leadership of the organization. An early childhood development center is a place where parents leave their children from the ages of 6 months (infants) until 12 years of age for educational enrichment and learning. The paper presents the background material on the organization at the beginning of the project; the change process described in some detail and the role of the Action Researcher. The paper defines and explores the role of the Action Research in a complex, multi-stage process of organization change.