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Overcoming the lack of resources in a liquid organization: The case of a neurology department in a public hospital

Par : Contributeur(s) : Type de matériel : TexteTexteLangue : français Détails de publication : 2021. Sujet(s) : Ressources en ligne : Abrégé : Hospitals are not doing well, as evidenced by research and the media. Healthcare workers whose occupational health indicators are deteriorating (Abord de Chatillon et al. 2017) nevertheless manage to find solutions and "get out the production" (de Terssac 1992). It therefore seems important to understand how, in spite of the constraints they face, healthcare workers manage to mobilize sufficient resources to carry out quality work. In order to understand how they mobilize these resources, ninety hours of observation with the staff (nursing assistants, nurses, health supervisor) of a neurology department were carried out, alongside ten semi-structured interviews. The purpose of this proposal is therefore to highlight how individuals in a liquid environment take charge of their health at work by transforming elements of their daily lives into resources. The conservation of resources theory (Hobfoll 1989; 1998) is mobilized as a theoretical framework. The results confirm the liquid nature of the hospital organization and highlight the resilience capacity of individuals when they build resources in a constrained environment, thus taking charge of their health at work.
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Hospitals are not doing well, as evidenced by research and the media. Healthcare workers whose occupational health indicators are deteriorating (Abord de Chatillon et al. 2017) nevertheless manage to find solutions and "get out the production" (de Terssac 1992). It therefore seems important to understand how, in spite of the constraints they face, healthcare workers manage to mobilize sufficient resources to carry out quality work. In order to understand how they mobilize these resources, ninety hours of observation with the staff (nursing assistants, nurses, health supervisor) of a neurology department were carried out, alongside ten semi-structured interviews. The purpose of this proposal is therefore to highlight how individuals in a liquid environment take charge of their health at work by transforming elements of their daily lives into resources. The conservation of resources theory (Hobfoll 1989; 1998) is mobilized as a theoretical framework. The results confirm the liquid nature of the hospital organization and highlight the resilience capacity of individuals when they build resources in a constrained environment, thus taking charge of their health at work.

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