“Go on the internet, it’s all there”: Administrative procedures of people in unstable circumstances and asylum seekers
Type de matériel :
TexteLangue : français Détails de publication : 2019.
Sujet(s) : Ressources en ligne : Abrégé : This article focuses on the modes of participation observable in the realization of digital administrative procedures (searching for information, online form-filling, etc.) in interactions taking place between a social worker and asylum seekers at a permanence d’accès aux soins de santé—a facility allowing for free access to healthcare. It is based on a detailed interactional analysis of the verbal and gestural resources, including screen and keyboard actions, that participants implement in their activities. The analysis also focuses on the constant overlapping of digital practices with joint or subsequent practices involving other media, such as consulting paper documents or the telephone.
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This article focuses on the modes of participation observable in the realization of digital administrative procedures (searching for information, online form-filling, etc.) in interactions taking place between a social worker and asylum seekers at a permanence d’accès aux soins de santé—a facility allowing for free access to healthcare. It is based on a detailed interactional analysis of the verbal and gestural resources, including screen and keyboard actions, that participants implement in their activities. The analysis also focuses on the constant overlapping of digital practices with joint or subsequent practices involving other media, such as consulting paper documents or the telephone.
Réseaux sociaux