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The free part of hospital nurses’ work faced with the Taylorization of care

Par : Type de matériel : TexteTexteLangue : français Détails de publication : 2021. Sujet(s) : Ressources en ligne : Abrégé : This article focuses on changes in the organization of nurses’ work since the start of the 1980s. Based on a review of the literature in political economy and sociology and the use of gray literature on the practice of care, the first part shows that changes in the organization of nurses’ work overvalue the technical side of their work. The article then shows that this overvaluation is part of a wider phenomenon of the Taylorization of care, which can be considered as a way of organizing work in the name of controlling the knowledge needed for production. Finally, the article shows that the “outpatient shift,” which began in the 2000s, is a good illustration of this trend toward the Taylorization of care, and reinforces it by redistributing the relative importance of certain types of work, namely technical work versus invaluable work.
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This article focuses on changes in the organization of nurses’ work since the start of the 1980s. Based on a review of the literature in political economy and sociology and the use of gray literature on the practice of care, the first part shows that changes in the organization of nurses’ work overvalue the technical side of their work. The article then shows that this overvaluation is part of a wider phenomenon of the Taylorization of care, which can be considered as a way of organizing work in the name of controlling the knowledge needed for production. Finally, the article shows that the “outpatient shift,” which began in the 2000s, is a good illustration of this trend toward the Taylorization of care, and reinforces it by redistributing the relative importance of certain types of work, namely technical work versus invaluable work.

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