Interpersonal trust and collective competence: the case of multiethnic employees in Cameroon
Type de matériel :
TexteLangue : français Détails de publication : 2023.
Sujet(s) : Ressources en ligne : Abrégé : The objective is to highlight the issues of Interpersonal Trust (IT) on the Collective Competence (CC) of multiethnic employees. Beyond the theoretical investigation, the empirical work focuses on a qualitative approach. Data collection draws on 32 semi-structured interviews carried out in three Small and Medium Enterprises (SMEs). After content analysis based on an interpretative and comprehensive logic of verbatims, the results show various challenges of IT for CC: coordination of tasks and cooperation between employees, complementarity of skills, circulation of informations and knowledges sharing, overcoming of barriers tribes and conflicts resolution stemming from multiethnic tensions.
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The objective is to highlight the issues of Interpersonal Trust (IT) on the Collective Competence (CC) of multiethnic employees. Beyond the theoretical investigation, the empirical work focuses on a qualitative approach. Data collection draws on 32 semi-structured interviews carried out in three Small and Medium Enterprises (SMEs). After content analysis based on an interpretative and comprehensive logic of verbatims, the results show various challenges of IT for CC: coordination of tasks and cooperation between employees, complementarity of skills, circulation of informations and knowledges sharing, overcoming of barriers tribes and conflicts resolution stemming from multiethnic tensions.
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