Administering and Evaluating the Public Service Offered by Justice Systems, as Observed by the Council of Europe
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When it created the European Commission for the Efficiency of J ustice (CEPEJ) in 2003, the Council of Europe adopted an approach that considers justice as a specific public service. T o have judged well, it is not enough to have judged independently and impartially. Independence and impartiality must be perceived as a citizen’s right, and not as a privilege. The Council of Europe is thus developing innovative policies to analyse the way judicial systems function, improve judicial time management, promote the quality of public service and become more user-friendly, without in any way wavering from compliance with the fundamental principles enshrined by the European Convention of Human Rights. The very rapid growth of the number of cases brought before the European Court of Human Rights, which are primarily motivated by miscarriages of justice, demonstrates the need to pursue the reforms of national systems. Administrating and evaluating public service is thus becoming a requirement for European states.
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