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This article discusses the links between organisational changes in the social sector and the malaise felt by social support professionals. Based on an ethnographic survey of a social support platform in a Parisian hotel, it first demonstrates how the regular displacement of teams, coupled with regular demands for activity reports, lead to the multiplication of sources of work intensity (external demands, hierarchical pressures, temporal disorganisation of activity, tensions with the public). Second, this paper investigates the consequences of these organisational changes on the experience of work. It argues that the hotel context weakens the meaning of social support. This leads social workers to carry out tasks that are delegated to them by various partners in the accommodation scheme, creating a feeling of devaluation of their position. Last, in the context of the health crisis, the methods of intervention raise the question of the weakening of the work group and its durability.