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This essay argues that humanistic communication is an effective skill for intergenerational transmission in the workplace, and that it contributes to the sustainable development of individual knowledge within the organization. It insists on the interaction in the exchange and underlines that neither of the latter, like chaos, can be applied by simple standardization. The transmission of knowledge between generations cannot be realized on the technical level alone. It has to be carried out in awareness of the relationship, and be perceived as an open system, therefore as a non-linear process or relationship where the interlocutors mutually influence one another, and whose outcomes are not precisely predictable, nor always variable from one relationship to another. Intergenerational transmission implies by necessity an element of humanism, and the latter, thanks to its openness and flexibility, can always be strategic, and even efficient and sustainable.