What Has Become of the Principles of New Public Management?
Type de matériel :
86
Thirty years ago, many governments introduced a new management model based on efficacy and efficiency in public services. This type of management, inherited from private sector management, is the basis of new public management (NPM). With the principles of NPM as background, we observe the changes in public service in Wallonia in the last fifteen years. Particular attention is paid to the process of agencification.
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