66

By extending the transposition to the sociology of services of Kantorowicz's model of the king's two bodies, this article shows how service workers' social characteristics (gender, race, and class) condition the success of their efforts to build a professional body from their private body. Based on a survey conducted among luxury hotel concierges, who are expected to embody a high level of service to an upper-class clientele, this article analyzes how these two bodies are connected in practice and how this connection raises issues of professionalism. It thus highlights the social inequalities at work through the selection of the bodies during recruitment, their preparation through personal grooming, their mobilization at work, and, finally, the ways they are kept in shape outside of work. Above all, it sheds light on how the representation work involves physical effort and imposes specific requirements: it is a matter of embodying allegiance to dominant codes without embodying domination itself. The workers, depending on their hexis, are not all as well prepared to face the requirements to embody the libido serviendi.