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This paper focuses on the use of interactive mediation tools during the museum visit. What are the various aspects of the museum visit experience? Does the type of interactive tool (audio guide, tablet, interactive kiosk, multi-user digital table) used during the visit create a different kind of experience? First, we present a literature review focusing on the influence of interactive mediation tools on the museum visit. Second, results from a qualitative investigation are analyzed. On a managerial level, the goal is to help museum professionals to choose interactive mediation tools in order to enrich the visit experience and broaden their audiences.