TY - BOOK AU - Rivière,Arnaud AU - Bourliataux-Lajoinie,Stéphane TI - The effects of tourist m-services on a city’s value proposition PY - 2017///. N1 - 37 N2 - In an increasingly competitive environment between tourist destinations, more and more French cities intend to enrich their value proposition by introducing tourist mobile services (m-services). In order to analyze the effects of these m-services, the approach adopted in this article consists of transposing the perceived value framework to a city context, by means of a qualitative study carried out with twenty-eight French tourists. In contrast both to the growing enthusiasm that tourist destinations have for m-services and to academic considerations related to tourist marketing, the results challenge in part the ability of tourist m-services to increase the city’s value proposition, as perceived by tourists during the pre-travel stage UR - https://shs.cairn.info/journal-decisions-marketing-2017-1-page-101?lang=en ER -