TY - BOOK AU - American Productivity & Quality Center AU - American Productivity & Quality Center TI - Measuring the Impact of Knowledge Management SN - 9781928593980 PY - 2003/// PB - APQC American Productivity & Quality Center N2 - Ensure that KM initiatives support the organizations' goals, and are grounded by meaningful measures that lead to better outcomes and broader application by adopting the practices of leading organizations. Discover the critical missing link necessary to sustain and justify knowledge management efforts in Measuring the Impact of Knowledge Management UR - https://international.scholarvox.com/netsen/book/10077596 ER -