TY  - BOOK
AU  - Ordener,Steve
AU  -  Ivanaj,Silvester
AU  -  Mesly,Olivier
TI  - Developing a scale to measure kindness in the workplace based on empathy, inclusivity, and recognition of effort
PY  - 2024///.
							
N1  - 85
N2  - The present research, centered around the tenets of data percolation methodology and the Churchill paradigm, aimed to create and validate a scale tailored to measure the construct of kindness in the workplace (KIW), extending beyond simply quantifying acts randomly. We undertook a comprehensive literature review, coupled with expert discussions, to identify the elements that determine KIW. We then collected the feedback from a diverse group of professionals to test the proposed, emerging model. The result is a multidimensional instrument that captures the three core components of KIW: empathy, inclusivity, and recognition of effort. This tool enhances the existing theoretical discourse on positive workplace behaviors and provides organizations with a metric to evaluate human performance, laying the foundation for custom interventions, and cross-cultural comparisons and industry benchmarks
UR  - https://shs.cairn.info/journal-revue-de-gestion-des-ressources-humaines-2023-4-page-51?lang=en
ER  -